Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Project Supervisor to ensure service level agreement (SLA) compliance on all projects in progress and that proper levels of quality control are being performed on their projects in conjunction with the project manager. The right candidate will be experienced in Cable TV (CATV) FTTx Design & QC processes, and will be experienced in overseeing a team; to include project team lead, and/or supervision of direct reports, communication of project requirements, execution and completion.

Responsibilities

• Supervise employees; monitor projects, workload, and help improve the quality of work to reduce the time and cost of project completion.
• Track project volume, production, profitability, and backlog daily.
• Communicate regularly with customers and key Engineering personnel to ensure customer satisfaction, and that stated goals and objectives for projects are met.
• Provide all necessary job information to QC department, and make sure subcontractor work is quality controlled by CCI.
• Manage cost targets, completion schedules, and cash flow projections.
• Organizational actions included, but not limited to, reviewing and submitting timesheets, conducting annual reviews, and any other duties assigned by project manager.
• Create and promote the company image through exercising sound and ethical business practices as related to employees, the public, and customers.
• Be willing to learn new product lines and technologies to serve the departmental needs and goals.

Qualifications we are looking for

• Associate or bachelor's degree in Engineering, Business Management, CAD Drafting & Design, or equivalent field strongly preferred.
• 1-3 years’ prior supervisory experience preferred.
• 1-3 years’ CATV design experience required.
• Must have working knowledge of CATV FTTx design in SpatialNET, LODE Data, ArcGIS, 3GIS, GE Smallworld, and/or AutoCAD.
• Advanced knowledge of Microsoft Office Suite: excel, outlook, teams, word, etc. strongly preferred.
• Must be willing and able to learn new product lines and technologies to serve the departmental needs and goals.
• Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project.
• Exceptional ability to communicate effectively and efficiently with direct reports and customers, in person, via telephone, or email.
• Ability to provide strong leadership through coaching and mentoring with a focus on customer service.
• Ability to motivate employees in a challenging and dynamic business environment.
• Well-organized with an ability to work confidently in a high-pressure/high-energy environment.
• Ability to take initiative, make decisions and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
• Must embrace the CCI Systems vision, mission, values, culture, and characteristics of leadership.

Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible and willing to work outside normal business hours as necessary.