Job description

The Opportunity: Care Coordinator

Irish HomeCare is passionate about people; both our own people and those we care for in the community. As an approved home support provider, we aspire to the highest standards of excellence and professionalism in the provision of high-quality care that is safe, effective and focused on client experience.

Currently, we have an opportunity for a passionate Care Coordinator in Limerick. Based in our Limerick office, this person will work with a great team to provide client support services in the west region.

If you have experience working in a care environment or have strong customer service skills and are looking for an opportunity to progress your career, then this opportunity may be for you. Full training in the role will be given.

The Benefits: What Irish HomeCare will offer you

• Competitive salary and travel expenses
• Supportive management structure and mentoring environment
• Professional development and personal growth opportunities

The Role: Key Responsibilities

• Communicate effectively with the HSE re homecare packages and coordinate services for clients
• Accept, allocate and process referrals for new work in accordance with carer capacity in an area
• Organise carer & client work schedules that maximise capacity
• Liaise with clients and their representatives about their care and offer support when required
• Work closely with managers, team leaders and carers to optimise care delivery
• Monitor the delivery and quality of care; follow-up on care concerns and produce monitoring reports
• Promote the principles of person-centred care ensuring clients are treated with dignity and respect

The Person: Essential Requirements

• Experience of working in a care or related environment
• Qualification in Health Care or Social Care desirable but not essential
• Customer service orientation and able to build good relationships
• Excellent proficiency in IT and possess a good telephone manner
• Team player with a respectful and inclusive approach
• Organised, positive and resilient

If you have a passion for delivering exceptional care in the community and meet the above criteria for this role, please submit your CV and cover letter by 5:00PM on Friday 30th September, 2022.

Job Type: Full-time

Schedule:

• Monday to Friday

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