Job description

Care Manager
Department: Community Mental Health and Counseling
Status: Full-time

Who We Are
For over 50 years Sertoma Centre, Inc. has helped people with disabilities live, work, and fully participate in their communities. We do this by empowering individuals to achieve personal success through comprehensive services for people with intellectual and developmental disabilities as well as those living with mental illness. Based in Matteson Illinois, our accredited Community Mental Health and Counseling services assist adults and youth who experience mental illness to work toward recovery and prosperity. Community Mental Health and Counseling (CMHC) is currently expanding its diverse interdisciplinary teams to support a growing need for mental health awareness and crisis intervention.

Your Role
The Care Manager is directly responsible for service planning, identification of needed supports, and routine contact and home visits with Class Members who are transitioning out of long-term care environments to independent living. This position is responsible for multiple aspects of the transition process and services received during both pre and post transition. The Care Manager is responsible for collaborating with a multi-disciplinary team to ensure members’ service needs are met.

Responsibilities

• Conduct Comprehensive Service Plans (CSPs) for Class Members who are proceeding to transition to evaluate their clinical, functional, or behavioral needs and to ascertain how transitions may be delayed or stalled. Work directly with the Class Member to develop goals to support their progress toward transition. Responsible for regularly updating the CSPs as needed.
• Conduct monthly home visits of all Colbert Class Members upon transition into the community for at least 18 months following transition while maintaining documentation of all visits.
• Build and maintain positive rapport and demonstrate effective communication with nursing facility staff, Managed Care Organizations, subsidy providers, UIC-College of Nursing, and Illinois Department of Human Services (IDHS) to support comprehensive, quality care.
• Attend team meetings across Community Clinical Services to monitor the transition supports and direct services provided to Class Members to ensure that goals of the CSPs are being met.
• Primary agency representative in weekly clinical call with UIC-CON to discuss case reviews, post-transition, reportable incidents and/or mortality incidents regarding Class Members. Complete necessary information gathering and follow up in collaboration with the teams within Community Services.
• Schedule and document all billing activities to meet departmental deadlines, timeframes and productivity standards.

Qualifications

• Master's degree in the human services field (Counseling, Psychology, Sociology, Social Work, etc.).
• Minimum of one year of clinical and/or administrative experience.
• Minimum of one year experience working with individuals with mental illness and working knowledge of the recovery-model preferred.
• Strong organizational skills and detail oriented.
• Experience with mental health services community resources networking.
• Experience with Medicaid Rule 140 documentation and billing requirements preferred.
• Effective communication skills, both oral and written.
• Valid driver’s license and documentation of current auto insurance, with an acceptable motor vehicle report.
• Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs.

Benefits

• Generous paid time off
• 11 paid holidays per year
• Medical/Dental/Vision Insurance Plans
• Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
• Employee Assistance Program
• 403(b) with company match
• Tuition assistance
• Eligibility for Public Service Loan Forgiveness
• Ongoing training and development opportunities
• Reimbursement for conferences and seminars
• Access to the Alsip Park District Fitness Center for $10.00 per month

Health, Safety, and Culture
Sertoma Centre, Inc. is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.

In an effort to further promote and protect the safety and health of our staff, consumers, and volunteers, Sertoma Centre, Inc. requires that all employees be fully vaccinated for COVID-19. Where permitted by law, applicants who are offered a position will be asked about their vaccination status, which must meet minimum business requirements. Sertoma will allow exemptions to this mandate only in circumstances where a staff person can provide proof that it is medically contraindicated or it would require a violation of a religious belief, practice, or observance.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

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