Cargo Clerical Admin - Permanent Nights
Job description
Cargo Clerical Admin - Permanent Nights
- 2211974
Job Description
An opportunity has arisen in the Cargo Administration department for the role of Clerical Agent. This is a full-time permanent night shift position with a 6-month probationary period. Successful candidate will be required to work 37.5 hours per week. Flexibility is required.
Hours are from 11pm to 7.00am
Rate of pay: €11.56p/h
Principle Responsibilities:
- To process airwaybills both in Cargospot and airline systems ensuring customs regulations are adhered to.
- Providing communication and documentary support to airlines, freight forwarders and other Swissport departments.
- Ensuring all exports travel as booked in accordance with agreed quality standards.
- Ensuring all imports are processed within agreed quality standards.
- To adhere to company health and safety regulations.
- Provide excellent customer service skills both on the telephone and in person.
- To ensure handovers to other team members and operational supervisors are completed.
- Work as a team member within the office utilising available equipment.
- Able to work using own initiative.
- Reliable standard of attendance and flexibility to work a 24-shift pattern which will include early/day and late shifts.
- Required to assist other teams during staffing shortfalls ensuring operational criteria are met.
- To carry out any reasonable instructions and duties as directed by senior representatives of the Company.
Essential Criteria:
- Excellent customer service skills and a commitment to providing service of the highest levels.
- Strong computer skills required.
- Works well as a team member.
- Ability to work on own initiative.
- Good communication skills.
- The successful candidate will be motivated, organised, one who works well under pressure.
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