Part-time Cash Room Attendant (Food and Beverage)

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager

Job Description

A Cash Room Attendant is responsible for ensuring the accurate distribution and collection of currency for events. Cash Room Attendants follow direction of the Cash Room Lead and reports into the Senior Food & Beverage Leadership Team. Cash Room Attendant is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Prepare bank allotments by counting currency, verifying and balancing cash vault
• Ensure bank bags contain the allocated/appropriate amount for event operation and/or F&B department requirements
• Distribute bank bags to designated F&B team members, and audit cashier verification slips throughout event
• Perform change runs by distributing smaller denominations to various locations and obtaining cash drops as needed
• Process final cash and coin drops at the end of events by accepting secured money from cashiers, counting/verifying cash and coin, recording cash drops in POS software, and review final cash drop paperwork
• Assist with event related preparation, including all bank prep and event paperwork
• Engage with venue guests, as well as, team members to ensure exceptional hospitality is received at all times
• Responsible for maintaining sanitation standards throughout the F&B Cash Room operations and the remainder of the operation
• Help ensure the safe service/handling of all alcoholic beverages
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests
• Support any other Food & Beverage departments as needed
• Help monitor food and beverage quality and presentation throughout the event
• Work with counter parts of operation to ensure event standards of service are reached
• Help maintain and ensure excellent customer service by always providing the Dickies Difference
• Other responsibilities and tasks as deemed appropriate by the Management Team at Dickies Arena

Competencies

1. Communication Proficiency.

2. Ethical Conduct.
3. Leadership.
4. Problem Solving/Analysis.
5. Strategic Thinking.

Supervisory Responsibility

Exercises general supervision over clerical, administrative and professional staff assigned to the department.

Physical demands

While performing the essential functions of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio and in-person with others and exchange accurate information. Employee will regularly spend most of their shift standing and walking, traversing stairs, with limited to no sitting. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lifting/moving 100 lbs. or more. Employee must be comfortable with raised volume and/ or dark lighting in specific event settings.

Additional Eligibility Qualifications

• High School diploma or equivalent
• Minimum 18 years of age
• Ability to accurately count currency and compute basic math while working in a fast-paced environment
• Strong Attention to detail
• Must possess excellent interpersonal skills and diplomacy
• Excellent written and verbal communication skills
• Strong grasp of basic controls with currency
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift up to 30 lbs
• Solid organizational skills with the ability to handle multiple projects at one time
• Ability to work a flexible schedule including, nights, weekends and holidays
• Must be able to work in an environment with fluctuating temperatures

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.