CDSS Administrative Assistant

Full Time
Denison, IA 51442
Posted
Job description

Summary of Duties: The Administrative Assistant is responsible for performing a wide range of administrative duties and provides office support activities to facilitate the efficient operation of the center.


The Administrative Assistant Must:

  • Exhibit positive customer service behavior in every day work interactions.
  • Demonstrate a courteous and respectful attitude to internal workforce and external customers.
  • Communicate accurately and appropriately.
  • Handle difficult situations in a discreet and professional manner.
  • Computer competent, including Microsoft Office Skills and Internet research skills.
  • Excellent interpersonal skills, strong communication, and organizational skills.
  • Ability to work well with center management, students and staff, as well as community partners.

Key Areas of Responsibilities:

  • Promotes the Department initiatives and functions.
  • Maintains integrity guidelines and ensure that data is not manipulated.
  • Handles incoming e-mails, calls, voicemail messages, and mail, and prepares information for efficient distribution and action as necessary.
  • Uses common courtesy when greeting visitors and answering phones.
  • Schedules appointments.
  • Provides necessary information to department and manager to ensure timely response by either.
  • Keeps updates on Job Corps notices and ensures department responds as necessary.
  • Completes copying, typing and filing as requested and needed.


Credentials:

Education and Experience


High School Diploma or equivalency. Associates Degree preferred, with two years of experience. Will accept extensive experience in lieu of degree. Must possess computer proficiency and excellent communication skills,


Certifications, Licenses, Registration


Valid state driver’s license


Physical Demand


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and listen, sit, stand, and walk; to reach with hands, arms, as well as use hands to finger, handle or feel, to taste and smell. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include; close, distance and peripheral vision.


Language Skills


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.


Reasoning Ability


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Work Environment


The work environment characteristics described here are representative of what employee encounters while performing the essential functions of this job. Must maintain a safe and healthy workplace. Make daily safety inspections as needed, follow the safe work practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.


This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

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