Job description
Full Job Description
The Sales Associate is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry.
The ideal Sales Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time (average one-month training).
*Prior The UPS Store experience - Preferred but not required.
REQUIREMENTS:
- Excellent attendance, prompt and reliable
- Strong computer skills to include Microsoft Word and Excel
- Strong verbal/written skills, include spelling and math
- Detail-oriented, organized, and able to multitask
- Able to move and lift 40 pounds
- Prior retail or customer service experience desired
- Willing and able to work including Saturdays.
RESPONSIBILITIES:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Continuously practice good listening skills with customers and UPS Store team members, and leadership
- Take ownership of the customer's shipping needs and offer viable solutions
- Take action to learn all product and service offerings, alternative solutions, and industry.
Shift
- Afternoon
Job Type: Part-time
Experience:
- retail: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Work authorization:
- United States (Required)
Shifts:
- Evening (Required)
Work Location:
- One location
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday and/or Sunday (Desired but not required)
Pay frequency:
- Every other week
Work Remotely
- No
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Wearing mask is highly recommended.
Work Location: In person
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