Chief Information Officer
Full Time
Newport News, VA 23606
Posted Today
Job description
Position Information
Working Title
Chief Information Officer
Position Number
FA223
FLSA
Exempt
Appointment Type
Full Time
Sensitive Position
No
Sensitive Position Statement
A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position.
Campus Security Authority
Yes
Campus Security Authority Statement
This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities”. A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.
Designated Personnel
Yes
Designated Personnel Statement
This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest
No
Statement of Economic Interest Statement
This position does NOT require a Statement of Personal Economic Interest.
Restricted Position
No
Restricted Position Statement
A restricted position would be subject to availability of funding. This is NOT a restricted position.
Chief Objective of Position
The Chief Information Officer (CIO) serves as a strategic partner to leadership in meeting and anticipating the technology needs of students, faculty, and staff in a manner that positions Christopher Newport to be a leading liberal arts university.
Work Tasks
- Operate strategically in the use of technology in teaching, learning, and operations with a commitment to university-wide cost-effective innovation and transformational results.
- Collaborate with diverse constituent groups, including university departments, Commonwealth agencies, and partner universities to identify and implement university-wide technology and service solutions to shared technology challenges and opportunities.
- Work with university leaders to advance change when needed.
- Define and reinforce departmental culture, in addition to recruiting, managing, and developing employees within the Information Technology Services department.
- Maintain accountability for the overall availability, efficiency, integrity, and security of the University’s information and infrastructure; monitor service level agreements, ensuring requirements are met or exceeded.
- Provide effective, scalable, and sustainable operational support for all University-wide information technology resources.
- Maintain a high level of knowledge of multiple areas of IT specialty, including both current and emerging technologies within the specialty areas; attend technology conferences and seminars when relevant to the current work specialty area.
- Maintain compliance in accordance with Virginia Information Technology Association (VITA) cybersecurity standards and industry-standard best practices.
- Champion the university’s technology governance processes and manage the associated technology project portfolio.
- Direct the development and implementation of best practices and standards in the process, design, documentation, architecture, and operations of all university information systems and services.
- Establish and maintain effective relationships with vendors to support the university.
- Develop and maintain positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees; demonstrate a positive and professional attitude and treat everyone with dignity and respect.
- Develops a customer service approach to more effectively promote the “students first” initiative ensuring that all constituents are served in a fast, friendly, efficient and effective manner.
- Develop and maintain very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrate a positive and professional attitude and treat everyone with dignity and respect. Fully support the “Student’s First” value at CNU and routinely goes the extra mile in providing service.
- Review and Communicate safety issues and set goals to ensure a safe and healthy workplace and a reduction in work-related absences. Any violation of safety rules are addressed promptly.
- Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.
- Report unsafe work conditions to your supervisor.
- Immediately report work-related incidents to your supervisor and participate in accident investigation requests.
- Promote a safe and healthy work environment by ensuring the implementation of safety regulations and applicable standards, processes, and programs established for employees under your supervision.
- Ensure employees under your supervision are trained in safety standards and procedures for their positions.
- Report work-related incidents within 24 hours according to the procedures established by the university, state and federal guidelines.
- This position is a sensitive position and directly responsible for the health, safety and welfare of the general populace, or protection of critical infrastructures and requires a criminal background check including fingerprinting.
- This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
- Other duties as assigned.
Knowledge, Skills, Abilities (KSA's) required
- The ability to think strategically about the use of technology in teaching, learning, research, and operations with a commitment to cost-effective innovation and transformational results.
- Ability to bring diverse constituent groups together to identify, implement, and collaborate on university-wide IT solutions.
- The ability to work collaboratively with university leaders and the ability to advance change when needed.
- Strong technical knowledge in a variety of technical disciplines and previous experience successfully managing technical teams.
- Ability to establish and maintain effective relationships with vendors and to support the university needs
- Effective written, verbal, and presentation communication skills aligned with the different needs of multiple audiences.
Knowledge, Skills, Abilities (KSA's) preferred
Knowledge of a variety of enterprise technologies, including products from Apple, Ellucian, Google, Microsoft, and Oracle.
Required Education
Master’s Degree or a Bachelor’s Degree and experience that equates to an advanced degree.
Preferred Education
Master’s Degree in an area related to computer science, information systems, or information technology management.
Additional course work in information technology. Possess or working toward the following certifications: CompTIA (A+, Network+, Security+), Dell, HP, Apple, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP)
Additional course work in information technology. Possess or working toward the following certifications: CompTIA (A+, Network+, Security+), Dell, HP, Apple, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP)
Experience Required
- Senior-level experience in managing multiple IT functions, including security, personnel, budgets, business services, communications, and strategic planning.
- Experience leading teams in a complex information systems environment.
- Experience researching, planning, and implementing major information systems projects and services.
- Working experience in the operation, maintenance, and installation of major information systems, including network infrastructure, enterprise systems, desktop support, online learning, and classroom technology.
- Experience managing complex projects while setting appropriate expectations for resource needs and project timelines.
- Experience in leading organizational change.
Experience Preferred
- Experience working at a higher education institution.
- Experience with major project implementations, including ERP implementation.
- Experience in recruiting, developing, and retaining a team.
CNU Information
Selected by The Princeton Review to be included in The 388 Best Colleges: 2023 Edition, Christopher Newport University is a public school offering a private school experience – great teaching, small classes, and a safe, vibrant campus. The University is located in Newport News, Virginia, enrolls approximately 5,000 students, and is dedicated to the ideals of scholarship, leadership, and service. Academic programs at Christopher Newport University encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University is ranked by U.S. News & World Report’s America’s Best Colleges guide as 2nd among public regional universities in the South and 5th overall, and has recently completed more than $1 billion in capital construction on its 260-acre campus.
Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit www.cnu.edu.
Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit www.cnu.edu.
Posting Detail Information
Posting Number
AP293P
Number of Vacancies
1
Posting Date
05/15/2023
Application Deadline
06/04/2023
Application Instructions
Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application.
Review of applications will begin at 11:59PM ET on Sunday, June 4, 2023.
Applications received after 11:59PM ET on Sunday, June 4, 2023, will be accepted but considered only if needed.
Search finalists are required to complete a CNU sponsored background check.
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.
Review of applications will begin at 11:59PM ET on Sunday, June 4, 2023.
Applications received after 11:59PM ET on Sunday, June 4, 2023, will be accepted but considered only if needed.
Search finalists are required to complete a CNU sponsored background check.
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.
Quick Link for Internal Postings
https://jobs.cnu.edu/postings/15777
EEO Statement
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement:
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