Job description
Our mission is to Advance Alaska’s Wellness by being Community Health’s Best Friend. Our core customers are Alaska Community Health Centers. We are a team of highly qualified and effective professionals in an array of community-minded and -focused areas of study who love to help communities improve access to health and healthcare.
We strive to deliver high quality and tailored training and technical assistance to Community Health Centers and other community health providers in policy, workforce development, clinical care, financial sustainability, governance, and quality.
Position Summary
The CPO will be a member of the Executive Team and responsible for executing all aspects of assigned grants and funder programs aimed to serve Community Health Centers across Alaska. The CPO will oversee departmental budgets and have direct reports across multiple departments including Operations and Performance Excellence (OPS), Workforce Development & Health Equity, and Business Development. As a member of APCA’s executive leadership team, the CPO will contribute to our understanding of, and promotion of, Health Center-related services, workforce development programs, and training & technical assistance programs. They will contribute to strategic planning, program development & continuous improvement, craft messaging and enhance core organizational relationships. The CPO will support development activities with the goal of increasing community and financial support for APCA.
Essential Duties and Responsibilities include the following:
Other duties may be assigned, as necessary.
Leadership and Management:
- Provides visionary and strategic leadership over assigned programmatic aspects of APCA’s mission, vision and values
- Leads, coaches and develops a high performing senior management team
- Fosters and supports the professional development of direct reports
- Oversees design, promotion, delivery and quality of assigned APCA programs. Assures development of training & technical assistance programming, workforce development and training and educational events throughout the year for the benefit of the customers and stakeholders, and that further the objectives of the Association.
- Assures close interagency working relationships with the customer and partner organizations of APCA.
- Support and contribute to the work of Association Leadership to ensure effectiveness and efficiency of operations.
- Provides oversight for the assigned Program budgets in collaboration with the finance team
- Supports and enforces the utilization of monitoring results, evaluations and lessons learned so that APCA consistently uses data to inform program strategy and bolster quality.
Public Relations, Partnerships, and Public Policy Leadership
- Constructively support the work of OPS and WFD/HE department directors and the Business Development Executive in building and maintaining strong, positive relationships with partners and funders.
- Fosters strong external partnerships with appropriate public and private organizations that affect or can further the goals of APCA. Participates in related state, local and national organizations as appropriate.
- Monitors and supports the education of Alaska Community Health Centers on emerging primary health care issues relating to medically underserved populations.
- Reports on matters of interest to customers and stakeholders through a regular communications program.
- Serves as a leading voice on the issues of Community Health Centers as they relate to workforce, community health, data integrity, operational efficiency and other identified topics
Planning and Growth:
- Identifies, negotiates, and secures funding opportunities in collaboration with APCA Department Directors and APCA’s Business Development team
- Contributes to APCA’s evolving work on advocacy, sustainability, and operations and maintenance to ensure that our investments last
Qualifications / Knowledge
Required
- Bachelor's degree in health-related field or business administration
- A minimum of three years of progressively responsible experience at the senior executive level (budgeting, health care services, administration, and public speaking)
Preferred
- Master's degree in health-related field or business administration
- Prior experience in community health centers, primary care association or other non-profit
Skills and Abilities
- Sense of urgency for goal achievement in varied activities
- Ability to manage multiple, simultaneous projects in a fast-paced environment
- Comfortable with idea generation and innovative and creative problem solving
- Ability to build rapport and relationships focused on achieving results
- Quick decision making in response to changing conditions
- Authoritative leadership based on generalist expertise, knowledge of systems
Supervisory Relationship
- Received
o Works under the direct supervision of the CEO. Performance is assessed through review of work, integration, and cooperation within the Department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria.
- Exercised
o Supervises the OPS, Workforce Development & Health Equity Department Directors, and Business Development Executive. Assesses performance through review of work, integration, and cooperation within the Department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria.
Language Skills
Required
- Superior written and oral communication skills in English.
Travel Required
In-city travel by personal vehicle for meetings, tasks, and errands as needed. In-state travel may occur. Mileage is reimbursed per APCA policy. Out of state travel on occasion.
Hours per Week
This is a full-time position, 40 hours/week. Generally, hours are 8:00 a.m. to 5:00 p.m.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear, and be able to operate a computer, printer, telephone, computer/projector combination, and photocopier.
Work Environment
Duties will generally be performed in an office setting with travel and associated accommodations throughout the local area, the state of Alaska, and the Lower 48 as needed.
NOTE: Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. The primary purpose of this description is to outline and communicate key tasks and expectations for the position. This description does not imply or create a contractual relationship. Alaska Primary Care Association is an at-will employer
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