Marsh is seeking candidates for the following position based in our Dublin office working on a hybrid basis

Claims Advisor – Permanent

What can you expect:

This is a Permanent role. Claims Advisors are responsible for the day to day processing of all claims reported for Risk Management and Client Corporate Practice clients. They provide support to a team of defined claims executives and making a contribution towards the overall effectiveness of the claims team. Claims Advisors report into a Team Manager and will be part of a team of approximately 18.

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

• Competitive salary with annual review

• Up to 12% pension contribution
• Full healthcare cover
• Study Support
• Flexible working/potential to work from home
• Sports & Social clubs/Wellness Programme
• Paid annual leave and ability to purchase additional leave days
• Travel ticket/bike to work/dental are optional
• Subsidised canteen
• 35 hour working week

We will rely on you to:

• Provide the best possible service and advice to clients, in accordance with Company’s procedures
• Achieve quick and fair settlement of all claims using all possible means to protect the client
• Provide Insurers with all documentation/information necessary to the settlement of claims
• Develop an understanding of the clients business and objectives
• Arrange up to date claims experience for renewal and claims meetings with clients, and attend meetings as appropriate
• Keep Account Director/Executive/Team Leader advised of all large and/or contentious claims and any problems
• Attain and develop and industry knowledge and skills required to deliver and enhance client service
• Develop an understanding of the legal issues and processes involved in handling clients claims
• Acquire knowledge of preparing claims reports, workflow statistics and management information as directed
• Supports, assists and provides guidance on moderately complex job functions to less experienced colleagues as needed to develop department resources.

What you will need to have:

• Hold full CIP qualifications
• Claims insurance experience
• Liability experience is essential
• Ability to work under pressure and meet tight deadlines
• Ability to maintain clear lines of communication with various internal and external stakeholders
• Accuracy with good attention to detail and ability to check work of self and others
• Flexible and team player – develops close partnerships with onshore and offshore colleague
• Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement
• Proficiency in Word and Excel

What makes you stand out:

• A degree in Business Studies or a related discipline (desirable)

MARSH

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Mercer, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.