Job description

Are you interested in being part of a pet loving company that will develop your dog knowledge and pride you on your attention to detail? The Green Beagle Lodge is a fast-paced, luxury pet care facility currently located in Chapel Hill. As a client care representative, you will be a special part of ensuring clients have a positive experience and pets have a great time coming and going from our facility!

You’ll be a great fit if:

· You love interacting with pets in a meaningful way!

· You are seeking an opportunity to grow with a company that offers careers and advancement

· You constantly strive to learn new things and care about helping pet parents

· You enjoy interacting with clients in a meaningful way

· You are passionate about sharing ideas and communicating with a diverse team

· You can adapt to changes in routine and strive for the best outcomes under any circumstances

· You don’t mind getting a little dirty for the sake of those big wet doggy smiles!

· You understand the importance of small details and how they affect the big picture

What you’ll be doing:

· You’ll be involved in the intake process for all pets, as well as ensuring speedy and accurate checkouts

· You’ll be tasked with answering phones, handling paperwork, responding to emails, and other organizational/reception tasks

· You’ll be responsible for communicating pertinent information given to your by pet parents regarding their pet’s care

· You’ll be empowered to make decisions, communicate, and identify when we are not meeting the needs of our doggy friends or their owner’s

· You’ll be a part of a team guided by senior staff who ensure everyone has the information and skills needed to create excellent client experiences!

What you’ll get:

· Health Insurance (Medical, Dental, & Vision)

· 401K Matching Program

· Paid Time Off Program

· Employee Discounts on GBL Services

· Schedules designed with a work / life balance in mind (month long schedules so you know how to plan appointments & activities, as well as rotating schedule opportunities to guarantee vacation time!)

· Uniforms included! (Because who wants to pay for company t-shirts?)

· Opportunities to bring your dog to work with you!

· Opportunity to help grow & shape the company as we prepare to open a second location! We also offer cross-training and the opportunity to change departments to best fit your needs and skills!

What to expect when applying:

· Initial interview & tour of our facility with members of our management team

· A working interview to ensure you love dogs (and our awesome facility) just as much as us!

· A two-day orientation group class that is designed to teach you all about our company values, standard procedures, and an in-depth look at dog behavior from a professional’s viewpoint! (Plus live doggy demos!)

· You will have the opportunity to communicate upcoming time off needs as well as your scheduling requirements & desires!

Fast Facts about GBL:

· Small Business Owned & Operating for 8+ Years

· We offer Boarding, Daycare, Grooming, and Training!

· All of our doggy guests go through an extensive assessment program before joining our family (meaning we do not welcome dogs that do not enjoy being at our facility!)

· We value respect and communication from our clients, and never tolerate harassment of our staff. Our management team has your back and do not believe in keeping clients that do not love and respect our company!

· Newly managed as of November 2021, but same great owners!

· We have employees that have been with our company since opening

· Our second location is currently under construction in Pittsboro, meaning we are creating tons of jobs and seeking candidates for many positions!

· For more information, check out our newly renovated website! www.greenbeaglelodge.com

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
While Green Beagle Lodge is back to regular procedures, we are sensitive to outbreaks of COVID-19 in our community and follow CDC guidelines. When necessary, we may close our lobby to the public and ask staff to mask indoors.

Ability to commute/relocate:

• Chapel Hill, NC 27516: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.