Client Representative

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Representative at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Representative on the Texas Transportation team, you will:

• Assist department Account Managers in the handling of additional insured and specialized certificates, as well as associated change requests.
• Serve as a backup to team members.
• Complete all company and Acord apps from Agency applications.
• Process loss runs, renewal questionnaires, loss summaries, and auto ID cards as appropriate.
• Learn and maintain our loss analysis system, running reports as necessary.
• Handle endorsement follow-up.
• Process and analyze driver changes.
• Assist with large loss narratives and submission preparation.
• Assist with additional projects as directed by Unit Manager.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Reading, writing, mathematical skills that would normally be acquired through the acquisition of a high school diploma.
• Ability to read and interpret complex documents, such as insurance policies, applications and proposals.
• Ability to sit and to concentrate for long periods of time necessary for reading and reviewing documents.
• Ability to communicate orally and in writing necessary for relaying complex information with Agency personnel and outside entities.
• Ability to obtain necessary license(s) needed to perform duties.
• The ideal candidate will possess the ability to grow their knowledge within this position and advance into roles increasingly integral to the department.

These additional qualifications are a plus, but not required to apply:

• Completion of some college coursework preferred.
• Knowledge of commercial insurance policies, applications, endorsements, and insurance proposals preferred.
• 2 years of relevant administrative/clerical or insurance experience preferred.
• On-the-job experience with Sagitta and ImageRight software.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/LifeatMMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

The applicable base salary range for this role is $39,200 to $62,700 annually. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other wellbeing programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.