Job Title Client Service Officer/Client Account Manager (French speaker)

Location Dublin

Corporate Title Associate

The I&S (Implementation and Service) Cash Management Team is seeking a Client Service Officer/Account manager. The role based in Dublin will be aligned to the local I&S Corporate Bank Cash Management business team in Dublin and will also be part of a broader Cash Management network across EMEA (Europe, The Middle East and Africa). You will report into the local I&S Cash Management Lead and work with our Regional and Global Product, Sales and Coverage teams to deliver excellent client and product service to a portfolio of corporate clients across EMEA.

What we’ll offer you

A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working arrangements with the opportunity to work in the office and remotely from home

• Competitive salary and Pension

• Min 25 days’ holiday

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide-ranging CSR programme + 2 days' volunteering leave per year.

Your key responsibilities

• Manage own client portfolio of local Corporates that have a relationship with the bank from a coverage and product Service perspective across CB (Corporate Bank) products with main focus on Cash Management

• Coordinate the client communication and work towards aligning internal stakeholders to support client satisfaction

• Stay in contact with the Regional/Global relationship manager on a reactive coverage approach

• Responsible to ensure deal setup and revenue generation

• Management of credit relevant topics in close connection with local/ regional CRM (Credit Risk Management) Team

Your skills and experience

• Educated to Bachelor’s degree level in Finance or Business or equivalent qualification/relevant work experience

• Knowledge of banking, cash management products and service

• Fluent in English; a second language (French) would be preferred

• Relevant experience in the banking industry, cash management or corporate client facing role

How we’ll support you

• Training and development to help you excel in your career

• Flexible working to assist you balance your personal priorities

• A culture of continuous learning to aid progression

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.