Job description
For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.
This position is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person.
WHAT WE ARE LOOKING FOR:
- Answer all incoming client calls, e-mails, and attend to a “live chat” function
- Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed
- Assist in new hire onboarding and drug testing
- Demonstrate knowledge and effectively use customer service techniques
- Quick and accurate entry of required documentation
- Proficient in Microsoft Office
- Spanish speaking is helpful
GREAT THINGS THAT COME WITH WORKING HERE:
- Health insurance is 100% paid by the employer (for both employee and family!)
- Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
- 401(k) with company match
- Paid holidays
- Paid time off
- Great company culture
- Fun company events
Job Type: Full-Time In Office (40 Hours/Week)
Job Location: Lindon, Utah
JOIN THE HELPSIDE TEAM AND HELP OUR CLIENTS, AND HELPSIDE SUCCEED!
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