Job description

Southern Maryland Region:
Non-CNA & EMT candidates welcome to apply if interested in entry level into healthcare.
Pay: $17.10
Position may require move to different locations within close proximity.
Performs clinical and administrative duties in an ambulatory care setting and medical practice office under the supervision of a
physician/provider. Duties may include documentation of vital signs, EKGs, event monitor hook-up, chart preparation and
assisting providers with patient exams. Position may float to other ambulatory sites/locations within the system.
Assists provider with patient preparation for the examination, minor office procedures, and education of patients. Supports other members of the clinical team, assuring optimal patient flow; manages variable and unpredictable patient volume throughout the workday. Provides phone and clerical support and serves as a backup for the Patient Services Coordinator or other team members as needed.Participates in daily team huddles to review and prepare for scheduled patient visits. Screens all patients, regardless of visit type, for preventative care needs, ongoing support, barriers to care, safety concerns and urgent/emergent medical conditions, and potential fall risk. Conducts surveillance for transitions of care, emergent care, or follow-up tasks such as retrieval of documents associated with referrals/testing, conducts motivational interviews that include screening and/or coaching on disease management ability, motivation to change, learning care needs, community outreach needs. Identifies potential behavioral health needs of patients using appropriate screening tools and notifies the provider of findings. Registers and checks in patients including insurance verification and collection of copay.As part of a High-Reliability Organization, reports actual and potential problems concerning patients, families, and associates using established reporting protocols for MedStar Health and/or work location. Participates in ongoing performance improvement initiatives to increase safety.Ensures ongoing compliance with regulatory and quality/safety standards by maintaining and auditing temperature logs, ensuring all supplies including medications are current/ unexpired, checking and maintaining emergency equipment, and all related tasks.Participates in population management activities including an awareness of the populations they serve and engages the patient in self-management support, goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities.Performs EKGs and event monitor hook-ups.Documents clinically related activities accurately in the patient’s medical record.Provides escort for patients and assists with patient discharge activities. Provides chaperoning for patients per policy.Fulfills infection prevention and environmental responsibilities as assigned, which may include: Light cleaning during clinic hours and cleaning of equipment. Updates appropriate records of scheduled equipment maintenance and manage drug and medical supply inventories. Performs site assessments such as Environment of Care rounds and participates in solutions as directed.Provides telephone screening services to gather information from patients, determine appropriate disposition and document per established telephone screening protocols.Utilizes the EMR to propose patient medication refills for provider approval. Completes requisitions for tests (if applicable). Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization.

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