Position Summary

The Clinical Practice Coordinator for North Natchitoches Medical Clinic is the person who is responsible for the day-to-day operation of the medical office. This person must ensure that the medical office is running smoothly and proficiently, paying attention to efficiency and reduction of operating costs without losing quality patient care. Responsibilities include supervision of clerical staff. Additionally the Clinical Practice Coordinator develops and implements processes and procedures for the operation of the practice, while maintaining the policies, procedures, rules, regulations and core values of NRMC.

Primary Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.

1. The Clinical Practice Coordinator responsibilities include the supervision of all staff.

2. Ensures superior customer service.

3. Demonstrates knowledge in all aspects of medical office operations, including billing, coding, and collections, appointment scheduling and medical records maintenance.

4. Will address any issues with patients that should come up regarding services, billing, etc. while keeping to the core values of NRMC.

5. Makes and adjusts schedule for staff as needed.

6. Applies payments to account billed in-house.

7. Orders office supplies.

8. Attends staff meetings as required.

9. Participates in emergency and disaster situations.

10. Performs miscellaneous duties as deemed appropriate and when assigned.

Competencies

• Leadership.
• Collaboration Skills.
• Customer/Client Focus.
• Problem Solving/Analysis.
• Time Management.
• Strong written and verbal skills.
• Ability to stay organized, be flexible, and function efficiently under stressful conditions.
• Ability to use appropriate discretion in handling confidential information and materials.
• Ability to treat patients and family with respect and dignity and provide explanations and verbal reassurance as necessary.
• Ability to maintain good working relationship with coworkers within the department and in other departments.
• Ability to perform efficiently in a fast-paced work environment.
• Is extremely efficient, organized, resourceful and flexible.
• Strong decision making skills
• Attention to detail

Supervisory Responsibility

Supervises all staff.

Required Education and Experience

1. High school diploma or equivalent required.

2. Two years clerical experience.

3. Associate degree required.

Preferred Education and Experience

1. Hospital or medical environment experience preferred.

2. Bachelor’s degree preferred.

3. Nursing degree preferred.