Job description
What Makes a McKibbon Cocktail Server?
The Cocktail Server not only mixes and mingles with customers but is savvy about drink
preparation. The server provides customized beverage and food service to each customer in a
friendly, energetic and timely manner. Responsible for assuring the guest is having a great time
and/or relaxing while at the bar. Associates are passionate about guest service and have the
ability to communicate effectively and multitask. The ideal Associate takes ownership of a
situation and follows up on every request.
A Day in the Life:
- You will ensure each guest is greeted and made to feel important
- You will be knowledgeable about the menu, offering suggestions and being able to
answer questions
- You will service guests’ orders as requested and as aligned with company and brand
standards.
- You will help create the high energy experience of the bar
- You will maintain adequate supplies of clean dishware.
- You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
- You will collect dirty dishes and tableware, and run them through the dishwasher.
- You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast
area.
- You will clean any spilled items, broken items, and remove trash, when necessary.
- You will mop or vacuum floors as needed.
- You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas
with condiments.
- You will perform other various duties as requested by management.
Requirements
- One to two years’ experience as a server
- The ability to work a flexible schedule, including shift work, weekends, and holidays
- The legal ability to serve alcohol in the State/Province
- Knowledge of state and local guidelines regarding service of alcohol
- Knowledge of drink preparation
- Computational skills to process guest payments
- Course work or certification/education in restaurant or business field are highly desired
- Food safety certification and/or alcohol service training recommended
- The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular
basis
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee
experience as much as we value our guests’ experience. From our competitive benefits
package to our fun-loving spirit, we strive to create an environment that’s equal parts work
and play. Our people will always be our first investment. Our benefits package covers:
Financial & Occupational Wellness:
- Competitive Compensation with incentives
- Brand and company training classes, workshops and conferences for career growth
and development
- Full Time Associates:
o 401K Savings Plan with matching funds
o Tuition reimbursement
Physical & Mental Wellness:
- Full Time Associates:
o Comprehensive benefits package including medical, dental, and vision
o Life insurance
o Short- and long-term disability
o Paid time off and holidays
o Wellbeats APP to support physical and mental wellness
Personal Wellness:
- Fundraising matching funds program
- Volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
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