Job description
Overview:
Alvarado Hospital is a 306-bed full-service acute care hospital centrally located in San Diego adjacent to San Diego State University. Ranked in the top 5% nationally for patient safety, the hospital has also been ranked among America's 100 Best Hospitals for Orthopedic Surgery™, Spine Surgery™ and Critical Care™. Alvarado Hospital offers more than 25 programs and services, including the Advanced Spine & Joint Institute, cardiac services, San Diego Rehabilitation Institute outpatient rehabilitation, sexual medicine, geriatric-psychiatric care, vascular services, and an Emergency Department that is accredited for geriatric care. To learn more, visit www.AlvaradoHospital.com. Responsibilities:
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Alvarado Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Alvarado Hospital is a 306-bed full-service acute care hospital centrally located in San Diego adjacent to San Diego State University. Ranked in the top 5% nationally for patient safety, the hospital has also been ranked among America's 100 Best Hospitals for Orthopedic Surgery™, Spine Surgery™ and Critical Care™. Alvarado Hospital offers more than 25 programs and services, including the Advanced Spine & Joint Institute, cardiac services, San Diego Rehabilitation Institute outpatient rehabilitation, sexual medicine, geriatric-psychiatric care, vascular services, and an Emergency Department that is accredited for geriatric care. To learn more, visit www.AlvaradoHospital.com.
The Collections Supervisor is responsible for planning, organizing and influencing department activities and delivery of Business Services while maintaining continuous quality improvement. The Supervisor maintains operations within budgetary parameters. Effectively interacts with patients, patients' family, and health team members, while maintaining standards of professional business service. The Business Office Collections Supervisor is accountable to the Business Office Director/Manager for the day-today management of personnel, including staffing, time-keeping, employee evaluation and counseling, education and interview and selection of staff within established hospital guidelines.
Qualifications:
Education and Work Experience
- High school diploma or equivalent required (effective 4/1/14 for all new hires).
- One to two years experience as a Collections Supervisor Office preferred
- Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions
- Knowledge of medical terminology preferred
- Well versed in collection laws, regulations and state codes relative to collections
- Working knowledge of computer systems, equipment and processes commonly performed within the Business Office area
- Knowledge of Accounts Receivable, Medicare, Medical, HMO/PPO, Commercial and W/C Billing & Collections
- Effective written, verbal communication, and interpersonal skills.
- Ability to multi-task, prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- Customer Services experience required
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Alvarado Hospital Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $24.00 to $33.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
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