Job description
Posting Date
04/05/23
Application Deadline
04/12/23
Pay Range
Min - 1st Quartile - Mid - Max
$19.50 - $22.00 - $24.50 - $29.50
The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $19.50 to $22.00.
Standard Judicial Branch business hours are Monday through Friday from 8am to 5pm. This position may allow for a telework schedule up to 3 days per week dependent on the needs of the Judicial Branch.
This position is non-exempt under the FLSA.
What We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
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Job Type
Classified – Judicial JMR
Department
About the Position
Collectors perform collection activities in obtaining delinquent payments involving court ordered fines, restitution and fees from diverse populations that include clients that are currently on probation.
This recruitment will be used to fill multiple vac
ancies at various APD locations throughout Maricopa County.
ABOUT THE ADULT PROBATION DEPARTMENT:
The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. Join our nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to enhancing community safety through service, accountability, and influencing change.
POSITION QUALIFICATIONS
We recognize your time is valuable, so please apply if you meet the following required qualifications:
Education:
-
High school diploma or GED
Experience:
-
Two (2) years of collections or related experience
OR
Combined education and experience qualifications:
-
Education may be substituted for the experience requirement on a year for year basis
Our Preferred Candidate has:
-
Experience in Collections for a government entity
Knowledge, skills, and abilities:
Knowledge of:
-
Sources for checking financial conditionsPertinent statutes and governmental regulations
Skill in:
-
Methods and techniques used in effecting collectionsInvestigative procedures for collecting delinquent accountsTime managementMicrosoft Office programs, such as Outlook, Excel, Word, and PowerPoint
Ability to:
-
Analyze accounts and evaluate collectabilityCommunicate effectively, both oral and writtenPrioritize a variety of tasks and other specialized clerical support duties with frequent interruptionsWrite formulas and create graphs and pivot table in Excel
ESSENTIAL JOB TASKS
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
- Resolves disputes with clients regarding court-ordered and administrative-ordered monetary assessments.
- Evaluates collectability on delinquent accounts.
- Coordinates and monitors legal recovery activities.
- Prepares and maintains records and reports on collection activities and monies collected.
- Prepares and submits documentation on payoff statements.
- Performs skip-tracing and social security searches.
- Reviews and prepares accounts for submission to tax intercept program, updates data base.
- Conducts financial interviews, may review financial statements, and negotiate temporary equitable installment plans.
- Reconciles obligation balances with the Clerk of Court RFR system.
- Responsible for outbound and inbound collection calls.
- Moderate computer skills with ability to become rapidly acclimated to changes in technology.
- Works closely with both internal and external customers including the Clerk of the Court, Probation Officers, Administrative Office of the Courts, and various outside stakeholders.
- Collects monies due from probationers for payments, fines, restitution, etc.
- Monitors collections database.
- Completes court documents such as Criminal Restitution Orders.
Working conditions:
While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.
Additional Information
Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County.
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.
The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
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