College Success Advisor
Full Time
Philadelphia, PA 19122
$50,000 - $55,000 a year
Posted
Job description
Role:
College Success Advisor
Reports to:
VP for College Success
Employment Type:
Full time, Exempt
Salary Range:
$50,000 - $55,000
Work Location:
Office-Based
About Heights Philadelphia:
Led by respected and veteran educational leaders from Philadelphia Futures and Steppingstone Scholars, Heights Philadelphia is rooted in the bold vision that “all Philadelphia students graduate high school and achieve economic mobility through college and workforce success.” Heights’ work reflects a deep and abiding commitment to break the cycle of generational poverty, which has long challenged the City of Philadelphia, connecting students – especially Black, Latino, and first-generation scholars – with a network of people who believe, and invest in, their talents. Beginning in middle school, students receive access to academic, workforce, and college support to propel economic mobility. Serving
more than 3,000 students in Philadelphia, Heights works with students to provide not only programming including one-on-one advising, academic enrichment, internship opportunities, and financial support - but also pathways to success through every step of their lives.
About this Role:
The College Success Advisor supports a cohort of college students as they navigate the system of higher education. This includes troubleshooting financial issues, coaching students on academic challenges and connecting them to opportunities related to college and career success. The College Success Advisor also supports programming and events managed by the College Success Team and collaborates as needed with other departments serving students across the organization.
You’ll help us to achieve:
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A successful transition to college for students from Philadelphia high schools.
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Strong matriculation, persistence and graduation rates for college-going Philadelphia students.
You’ll be responsible for:
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Providing monthly one-to-one advising, mostly virtually, to a caseload of students as they transition to and navigate higher education.
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Proactively and creatively engaging college students; documenting and sharing successful practices for outreach and engagement.
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Providing timely guidance and referrals to support students with accessing campus and community resources.
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Establishing and maintaining relationships with campus liaisons who advocate for collegians.
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Travel to regional campuses semi-annually to meet with campus partners and with students.
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Organizing group events, both informational and social, to promote peer support and collaboration among student cohorts.
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Collecting, recording and maintaining student data, documents, notes of interactions and student progress in established data management systems.
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Leveraging best practices to target and support collegians who may have stopped out of school, assisting with their plans to return to college and/or the workforce.
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Connecting students to organizational or campus resources that will support them in the transition from college to career, focusing on strengthening their resumes, interview skills and other preparation.
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Supporting ongoing relationships with PF alumni.
About you:
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Have a bachelor’s degree, and perhaps an advanced degree with a concentration in counseling, education or related field of study.
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Minimum of three years’ post-baccalaureate experience working with college or high school students in an educational setting.
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Knowledge of higher education systems and processes, including academic advising, financial aid, registration and appeal processes, residential life, study abroad and internships.
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Knowledge of systemic issues in the system of American higher education, particularly those that impact historically marginalized populations.
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Experience working on a college campus in enrollment management, student services, academic advising or career counseling.
Heights employees:
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Must meet expectations to report in-person on a schedule determined by their direct manager and/or the Vice President of the team.
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Must meet PA State background check requirements [PA Criminal, PA Child Abuse and FBI Fingerprint Check] at hire and every five years thereafter.
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Must be authorized to work in the United States and complete an I-9 employment verification form.
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Strong orientation to customer service, particularly with regard to students, partners and colleagues
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Proficiency in Google Suite, Microsoft Office and related applications, as well as use of general office equipment (phones, computers, copiers, etc)
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Fluency in the use of data and data systems. Maintains appropriate engagement with data entry, reporting and review.
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Must adhere to COVID safety guidelines as established by Heights and/or its partners.
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Office-based staff should be mindful of the organization’s strong recommendation that staff maintain up to date with COVID vaccination and boosters.
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Site-based staff must be fully vaccinated against COVID-19 and must submit to any COVID testing or other health screenings as required by the Department of Human Services and/or the School District of Philadelphia.
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Must be able to work in a busy, often complex work environment that is generally climate controlled.
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Must be able to lift up to 20 pounds unassisted on an occasional basis.
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Must be able to sit for long periods of time.
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Must be able to stand or walk for long periods of time.
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Access to reliable transportation required
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