Job Details

The Commercial Markets & Products Director will be accountable for portfolio management within Vhi Insurance. This role will lead the design and development of Insurance / PMI products, working within agreed Group framework and ensuring alignment with overall Group customer strategy. They will also be responsible for underwriting and pricing, working closely with Customer Analytics and Insights teams to inform strategic decisions.

Key responsibilities will include but are not limited to:

• Oversee and guide the development of Commercial Strategy for the Insurance business. Ensure that Distribution / Channel strategy and Sales strategies are in line with overall organisational strategic objectives.
• Strategically lead the development and delivery of compelling Insurance products, in line with agreed and approved Group Propositions and Group strategy, collaborating with the Group Customer Office as appropriate.
• Represent the Insurance business in the proposition development process as required. Lead the Commercial Markets and Products team in ideation for new propositions and the approval of new propositions in conjunction with the Group Customer Office.
• Lead the Commercial Markets and Products teams in developing positive and collaborative working relationships with internal and external stakeholders, ensuring that products are supported by robust and efficient operational processes.
• Oversee the development of pricing strategy and models, and provide updates as appropriate to key stakeholders and relevant fora (e.g. PPAC).
• Work collaboratively with the Customer Analytics and Insights teams, aligning on the prioritisation of customer insights with other key stakeholders / teams as appropriate (e.g. Group Customer Office, Customer Sales, Customer Operations).
• As a member of the Insurance Executive Management Team, contribute to the development and achievement of overall Insurance strategy
• Lead, develop and empower the Commercial Markets & Products team, building capability and maximising teamwork and effectiveness within the team and in their partnership with key stakeholders.
• Strategy Development and Execution Skills
• Excellent interpersonal, written and oral communication skills
• Self-driven, strongly motivated and results orientated
• Problem solving skills, with a track record of using logic and reasoning to identify strengths and weaknesses of alternative solutions to form conclusions
• Proven people leader; motivates, develops and directs teams

Criteria:

• Commercial acumen with particular focus on the Health Insurance business
• Thorough knowledge and workings of the Irish public and private health systems
• Stakeholder skills within a matrix environment.
• Alignment to Vhi Values