About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

The Commercial Sales Associate II provides ongoing Commercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts.

• Manage and process overdrafts and prepare packages daily for review within appropriate timeframe that adheres to audit credit policy/procedures.
• Manage & maintain financial reporting requirements within Team's portfolio; Financial request letters, tracking and scanning within appropriate timeframe that adheres to audit credit policy/procedures.
• Manage and assist with processing covenant compliance for Credit Management approval.
• Manage & assist with tracking the receipt and scanning of Insurance Certificates.
• Review and track various Relationship Manager reports and follow-up with Relationship Manager/CS on clearing delinquencies, maturities and financial/loan exceptions.
• Manage & monitor Good Faith Reports.
• Manage & follow-up to ensure new loans, renewals and modifications are booked & scanned correctly in all TD systems.
• Assist with the deposit and loan account transferring between Relationship Managers.
• Monitor the loan and deposit accounts to ensure the correct RM is assigned to their accounts.
• Assist and follow-up on loan payoffs.
• Salesforce/nCino:

1. Assist in adding Entities/Opportunities, including research of data while ensuring data accuracy
2. Process and monitor Servicing Requests
3. Process advances, internal transfers, paydowns and payments in LT with proper authorization
4. Process and track fees
5. Scan credit/loan information to DocMan

• T&E Expense Report for self and/or team - Adhere to Expense Policy process & procedures
• Process invoices for payments.

• US Government/Agency Multifamily Warehouse Lending Processing and Reporting:

1) Manage Multifamily Warehouse Lending Portfolio
2) Collect, store and release collateral documents associated with the advance or repayment of advance.
3) Ensure advances go out in a timely manner.
4) Process and upload advances/repayments ensuring all money movements are reflecting correctly in all TD systems.
5) Prepare and distribute the monthly and quarterly MF Warehouse Lending - Reporting and Escalation Process report.

Provides professional and efficient service to external and internal Customers.
Analyzes transaction structure.
Provides Customer service functions.
Provides administrative support to Relationship Managers.
Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing package.
Provides Financial Statement support, including uploading and tracking of statements.
Processes payments, advances, pay-downs, wires and line of credit adjustments.
Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information.
Supports Relationship Managers with reporting, including pipeline, loan closing and other input on the Bank loan origination platform.
Prepares correspondence and provides administrative support.
May act as the initial Customer service contact and may initiate and facilitate Customer research (depends on complexity and nature of issue) ensuring a comprehensive solution to the Customer is provided.
Processes Customer transactions as necessary.
Interacts with external Customers as needed.
Provides notary services as needed.
Processes more complex payments, advances, pay-downs, wires and line of credit adjustments.
Initiates and facilitates Customer research on complex issues.
Assists Relationship Team with clearing and management exceptions.
Serves as a resource for mentoring Commercial Sales Associates. Prepares correspondence under the direction and review of the Relationship Managers and Commercial leadership. Assists in the development and making recommendations of procedures and process flow.
May generate and distribute reports to the Relationship management team, including daily and monthly reporting Acts as the initial Customer service contact and may research more complex Customer requests or transactions.
Provides notary services for Customers as needed.

• High school diploma or equivalent experience.
• 2-4 years related experience required.
• Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines.
• Strong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information.
• Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team.
• Strong Customer service skills.
• Analytical, problem solving and organizational skills.
• Strong attention to detail, including ability to review large amounts of detailed documents for accuracy.
• Excellent communication skills, both verbal and written.
• PC skills required (Word, Excel, PowerPoint).
• Knowledge of Relationship Team systems and software.
• Ability to multi-task along with strong attention to detail.
• Ability to learn new tasks and systems at a fast rate.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Banking Operations

Commercial Banking

Commercial Banking

40

8:30am - 5:00pm

TD Bank AMCB

Full Time

Regular

$22.00 - $32.50 hourly

United States

New York

New York

1 Vanderbilt Avenue Corporate

New York

New York

15-Jun-2023