Job description
Clopay Corporaton is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Commercial Information Assistance Sales Coordinator in our Troy, Ohio manufacturing facility.
In this position, the successful candidate will perform the following job responsibilities:
- Qualify, interpret, create and sell commercial project opportunities through customers within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines and technical requirements that can vary broadly in nature.
- Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers utilizing Sr. and Lead Commercial Coordinators.
- Interpret, create and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code compliant material.
- Build trusted advisor relationships with large commercial customers, contractors and architects by providing recommended products for applications, technical expertise, clearance requirements to ensure a trouble-free product and installation.
- Determine pricing/margin requirements on a per project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision.
- Interpret and comprehend engineering and technical documents for commercial projects.
- Ability to interpret and read project blueprints, drawings, door schedules, elevations and specifications.
- Serve as point of contact for commercial technical questions.
- Work with architect and specifiers who call in for design assistance.
- Review monthly region quote logs to target specific follow up opportunities.
- Other duties as assigned.
- Hybrid work schedule (partial work from home).
Job Requirements:
- Associates degree, bachelors preferred; or two years related experience and training; or equivalent combination of education and experience
- Prior sales experience, product installation, technical knowledge and project estimating in a customer service environment.
- Microsoft Office experience. Oracle experience a plus.
- Excellent communication skills.
- Math skills to include calculating cost and pricing.
- Ability to measure and analyze complex drawings, compute rate, ratio and percentages.
- Internal applicants must have been in their current position for a minimum of 18 months or get their supervisor approval prior to applying.
Please visit our website at URL blocked - click to apply to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.
Job Snapshot
Employee Type
Full-TimeLocation
Troy, OHJob Type
Admin - Clerical, Customer ServiceExperience
Not SpecifiedDate Posted
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