The City of Tucson Information Technology Department (ITD) is seeking a motivated and innovative Communications and Design Analyst to join our team. The ITD GIS and Data Analytics team assists with overall GIS functions and analytics which spans the City organization to provide centralized access to managed data to find trends and answer questions that improve service delivery and contribute to quality of life. The diversity of business functions makes for a dynamic work environment that is both challenging and rewarding.

We are seeking a highly skilled and creative Communication and Design Analyst to join our team. The ideal candidate should possess exceptional writing, communication, and graphic design skills. You will be responsible for developing, analyzing, and communicating data using various tools, including Adobe Creative Cloud, ESRI products (such as ArcGIS Hub and ArcGIS StoryMaps) and dashboarding applications such as Power BI. Additionally, you will be responsible for managing a communications plan that includes newsletters and social media. The role requires a strong attention to detail and the ability to collaborate with team members to create visually appealing dashboards and reports that communicate data insights effectively.

Performs administrative duties by preparing and reviewing reports and correspondence, performing safety audits and inspections, reviewing policies and procedures, providing advice, researching and analyzing information such as cost-benefit studies, developing and maintaining databases and responding to and forwarding inquiries

GIS Analysis. Analyze GIS data for departmental planning using high-level GIS tools and software. The analysis is typically spatially oriented in order to answer questions of "where”. Where is the best or worst spot? Where would it be best to install pedestrian crossings taking into account multiple inputs such as traffic incidents, people attractions, bike routes, etc.

Creates maps and presentations for public meetings, manages projects for public access to map data, collaborates with professional contractors on GIS program requirements

Design and create GIS applications. Design and create web and mobile GIS applications and databases to assist employees with their job functions in order to improve efficiency. Example would be mobile GIS applications that allow field inspectors an efficient way to inspect and record locations and conditions of field screen outfalls

Manages data for environmental reporting. (ADEQ, ADWR, Reclaimed Water Reports, Storm Water Permit Reports, Water use/audit reports, Back flow)

GIS software and hardware installation, troubleshooting, maintenance and training. In person or remotely, resolve GIS problems regarding software or training issues for employees such as driver installations and database connections

Manages and directs complex projects by assigning work, forecasting timelines and project parameters, reviewing and approving plans and documents, devising solutions to problems, deploying resources, ensuring projects are completed effectively and efficiently within budget time frames, studying and approving agreements, disbursing payments, conducting and attending meetings with associated parties

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 4 years of experience in working and interpreting GIS data and applications, managing complex projects and coordinating experts from different tools

GIS technology experience and proficiency required

• Familiarity with Adobe Creative Cloud including Illustrator, Photoshop, and InDesign.

• Strong communication and storytelling skills, with the ability to present complex information in a clear and engaging manner.

• Extensive knowledge and experience with WCAG 2.0 accessibility standards and guidelines.

• Experience with web GIS tools including StoryMaps, Experience Builder, and ArcGIS Hub.

• Experience with data visualization tools, such as Tableau, Qlik, or PowerBI.

• Experience with accessibility audit and quality assurance tools and processes.

• Understanding of good cartographic design.

• Familiarity with web design including HTML and CSS.

• Ability to work independently and manage multiple projects concurrently.

• Experience working with cross-functional teams and coordinating with external partners preferred.

As part of the online application process all applicants are required to submit a resume. Applications received without a resume will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and their responses to their supplemental questions. The most qualified applicants will then be invited to participate in the following assessments:

• Virtual Oral Boards with Portfolio Review will be held May 25, 2023

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

• 20% of your rating for education and work experience
• 80% of your rating for your panel board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview. The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Erin.Gallego@tucsonaz.gov at least 48 hours prior to the evaluation.

Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification. All email inquiries should be directed to Erin Gallego at Erin.Gallego@tucsonaz.gov.

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