As part of our total benefit package, Macomb County proudly offers all full-time employees, medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefit offerings click here

CLASSIFICATION DETAILS

DEPARTMENT: Health

HIRING AUTHORITY: Director/Health Officer

F.L.S.A. STATUS: Non-Exempt

EMPLOYMENT RELATIONSHIP: Just cause subject to a probationary period.

CURRENT HOURS AND STARTING TIME: Full-time position (37.5 hours per week). The starting time for this position is currently 8:30 a.m.

JOB SUMMARY:

Under direction, provide assistance to clients with navigation and enrollment for healthcare and related benefits; promote agency services and encourages participation in programs; promote healthy lifestyle behaviors and connect clients to resources; conduct outreaches in the community; perform related duties as assigned.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provide guidance and assistance to clients in obtaining health and social services as needed.

Assess eligibility for a variety of programs, follow verification policies and procedures and provide enrollment assistance.

Provide basic education on health promotion and prevention behaviors.

Advocate for clients and make referrals as needed.

Provide services in a culturally appropriate manner.

May conduct home visits to assist with health education and to decrease barriers to services.

Conducts outreaches in the community as directed.

Maintain accurate records and assist in collection of data for reports.

Functions as a team member with other staff.

Performs emergency response roles as required.

Performs other duties as assigned.

QUALIFICATIONS

Required Education and Experience:

• 
  Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test
• Successful completion of didactic education and training courses recognized by the Macomb County Health Department within one (1) year of hire

Preferred Education and Experience:

• Previous experience in public health or a related area
• Previous experience with MiBridges applications
• Ability to speak and understand a language other than English, including but not limited to Spanish.

Required Licenses or Certifications

• Possession of a valid Michigan driver's license and an operable insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• 
  Maternal/child health and social services systems and programs
• Principles, practices, current developments, and techniques related to public health
• Standard office equipment and procedures
• HIPAA and other related laws and County policies
• Personal computer capabilities, operations and applications related to Desktop Operating Systems, MS-Office Suite (Word, Excel, PowerPoint), E-mail products and Web development products

Skill in:

• Organizational ability and good time management
• Basic skills in Word, Excel and Google products
• Perform data entry in multiple software applications

Ability to:

• Communicate highly complex information to people with varying levels of knowledge
• Work independently and meet deadlines with limited supervision
• Effectively speak, write and understand the English language
• Provide excellent customer services to internal and external customers via phone, email and in person with tact and courtesy
• Establish and maintain effective working relationships with staff, clients and the public.
• Maintain confidentiality of client information
• Read and understand laws, rulings and other published guidance
• Work independently
• Possess a valid Michigan driver’s license and an operable insured automobile for authorized travel

WORKING ENVIRONMENT/CONDITIONS

• The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.
  N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

General Requirements and/or Disclaimers

Complies with P.A. 390, as amended, known as the State's Emergency Management Act and the County's Emergency Management resolution as well as all related plans, policies and procedures covered by these statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.

The American Federation of State, County and Municipal Employees Local 411 (AFSCME) bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.