Applications Accepted From: All Persons Interested
PN:30122
Division: Human Services
Section: Client Access
Workdays & Hours: Monday-Friday; 8:00AM-5:00PM *
*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The Houston Health Department has an exciting opportunity for a Community Relations Specialist to function as a liaison between the community and the Houston Health Department, providing reference and referral services and information assistance.

The ideal candidate will:

• Assist with successful connections of clients to eligible medical program and other basic needs through in-depth interview.
• Possess ability to effectively communicate with the community, management, programs and other organizations with professionalism while connecting clients to services.
• Provide application assistance to individuals and families for eligible services and programs
• Maintain knowledge about eligible community resources/services and provide appropriate navigation to those resources.
• Protects, maintains and ensures clients confidentiality according to HIPPA regulation and other duties as assigned.
• Be able to interpret and apply city, state and federal guidelines to ensure adherence
• Use approved systems to maintain timely and accurate documentation and reports.

EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

EXPERIENCE REQUIREMENTS
Six (6) months of experience are required.

LICENSE REQUIREMENTS
Valid Driver's License and compliance with the City of Houston policy on driving (AP 2-2).

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

Preference will be given to applicants who exhibits attention to details to multi-task, analytical thinking, aptitude for creative thinking, positive attitude, and ability to quickly adapt to change. Prior experience in a Fast-Paced workplace is preferable. Intermediate or higher knowledge of Microsoft Products.

Bilingual candidates are highly requested.

SELECTION/SKILLS TESTS REQUIRED None
However, the Department may administer a skills assessment test.

SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

FUNDING INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 11

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832.393.4632).

If you need special services or accommodations, call 832.393.4632. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.