Job description
Overview:
Computer Operator III
The purpose of this job is to operate under the guidance of Senior, and Lead Computer Operators in order to supervise/operate software and hardware according to pre-set instructions.
Responsibilities:
- Monitor nightly batch processing for all applications
- Use CONTROLM to manipulate processing as requested
- Monitor ATM and communicate with vendor via ticketing system when issues arise
- Monitor file transfer system
- Monitor computer room and escalate issues as required
- Learn nightly application balancing process
- Learn Service Now ticketing system
- Respond to password reset requests
- Perform additional duties as assigned
Required:
- High school education
- Makes rational and timely judgements based on information including relationships, patterns, causes and effects.
- Customer service
- Uses various hardware and software programs as required. Microsoft Office
- Oral and written communication skills
- Operates by and adheres to a situation-appropriate and effective set of core values and beliefs.
Physical Requirements/Working Conditions:
- 12-hour shifts; 6:30 p.m. to 7:00 a.m. Three days per week that rotate
- Sit for extended amount of time
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Computer Operator III
Additional Qualifications Required:
- 3+ Years operations experience
Computer Operator III
Additional Qualifications Required:
Additional Qualifications Required:
- 5+ Years operations experience
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