Job description
Summary
The Park Hyatt Chicago, our founding Park Hyatt hotel, opened its doors for the first time in 1980 and has since been celebrated for its sophisticated design, world-renowned service & culinary offerings, and an impressive private art collection just steps from the famed Magnificent Mile. Following a $60 million dollar renovation of our guestrooms, suites and public areas, we are excited to welcome back our guests and colleagues alike with our reimagined experience.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Park Hyatt Chicago and Hyatt Hotels; a company that continuously earns a spot on Fortune’s 100 Best Companies to Work For year after year!
The Concierge can guide guests in finding everything they need for a great stay, from dining reservations and entertainment options to transportation and shopping recommendations. They are a source for any information a guest may need about the hotel and the city of Chicago. The Concierge requires knowledge of hotel services, local events, venues, and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. This offers the opportunity to engage in casual conversation and to indulge special requests. If you have Concierge experience, and are knowledgeable about the city of Chicago, we’d love to hear from you!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
BENEFITS:
We have you covered with an awesome rewards package!
Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment!
Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.
Oh, and we don’t want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, transportation options, and many more!
Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal, and written communication skills
- Must have physical stamina to stand for upwards of 8 hours during duration of shift
- Open availability required, including days, nights, weekends, and holidays
- Must have general knowledge of Chicago, and everything it has to offer
- Must be able to make dining, entertainment, and transportation recommendations
- 1 to 2 years of a luxury hotel Concierge experience preferred
Use your past Concierge experience to make a difference at Hyatt. For immediate consideration for the Concierge position, click Apply Now and complete an application for the Concierge position on the Hyatt Careers Site!
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