Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Job Title

Configuration Analyst II

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Arecibo location in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. This is an IT BTS Role, this role supports both the Arecibo and Caguas Manufacturing plants. The physical location of the person will be in Arecibo.

Shift: 1st shift 6am to 3pm. Monday to Friday. Local site time as well as support after hours On-call rotation.

As the Configuration Analyst II, you’ll be working under general supervision, Provides level 1 MES system support to local manufacturing business teams. Works directly with clients and applies IT, business knowledge and experience to determine root causes of any issues encountered by the manufacturing business teams while utilizing the MES software to manufacture product. Perform configuration of the FTPC MES software based on business requirements that are routed through the PLM (product lifecycle management) systems (WindChill.)

What You’ll Do

• Perform configuration and maintenance of the FTPC MES software based on business requirements.
• Provide level 1 MES system support to local manufacturing business teams.
• Performs business process analysis to define configuration requirements.
• Simulates or recreates user problems to resolve operating difficulties.
• Ability to coordinate small to medium projects as a configuration resource.
• Contributes to end-user training as needed.
• Provides support to existing applications and resolves business and technical problem.
• Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems.
• Ensure compliance with all procedures including all applicable regulatory agency requirements.
• Performs other related duties and responsibilities, on occasion, as assigned.

Required Qualifications

• Associates degree (Technical discipline). An equivalent combination of education and work experience can be considered.
• Minimum 1 year of technical experience (FTPC and/ or PROMIS MES systems or equivalent).
• Minimum 1 years of experience in manufacturing/ shop floor.
• Advanced computer knowledge and experience.
• Excellent communication and customer service skills.
• Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations.
• Ability to multi-task efficiently on several simultaneous efforts.
• Experience in training material creation and delivery, using a variety of training methods.
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Ability to travel approximately 15%, including internationally.

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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