Configuration Manager

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

What You’ll Get to Do:

The Configuration Management (CM) and Asset Management (AM) is part of the Services and Systems Integration (SSI) Team on All Spark responsible for ensuring the CM baseline of a customer’s IT Service Ecosystem is updated and maintained to a high degree of accuracy. The Configuration and Asset Manager’s organized, hands-on approach will help them stay ahead of challenges and deliver beyond expectations.

More About the Role:

• Manages the Configuration Items (CIs) within this large-scale IT Service Ecosystem comprised of Cloud Hosting, Desktop, Networks, Cyber Security, and Operations and Maintenance (Tier 2) Service Provider (SP) contracts

• Perform regular audits of the CM and AM baseline

• Work closely with the IT Service Integrator and other Service Provider CM and Asset Managers to incorporate any relevant changes rolled into the operational baseline

• Help integrate the CM tracking / Change Management systems, ensuring all changes to the operational environment can be traced through the documentation and approval process.

• Perform meeting support for facility government and contract review/boards approving Requests for Changes (RFCs)

You’ll Bring These Qualifications:

• An Active TS/SCI Clearance with Polygraph

• Minimum of 3-5 years’ experience with CM, AM, Property Management or Systems Engineering in an IT environment

• Ability to facilitate meetings with Program and Government personnel

• Ability to manage and help improve Headquarter and site CM processes, procedures and User Manuals

• Strong verbal and written communication skills

• Detail-oriented

• Ability to multi-task in a fast-paced environment

• • Extensive knowledge of MS Product Suite (Word, Excel, SharePoint)

These Qualifications Would be Nice to Have:

• Knowledge of Agile methodology

• CM Data Base (CMDB) experience

• Documenting/developing CM and AM processes & procedures

• Experience with ServiceNow CMDB or AM modules

• ITIL v3/v4 Foundations or ITIL 2011

• ITIL Change Management Certification

• Bachelor of Arts or Bachelor of Science Degree

• Ability to prepare and conduct briefings to diverse audiences

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.