Job description
Job Title:
Content ModeratorJob Description
The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Your job:
- Reviewing documentation to ensure content is compliant with our client’s policies and procedures.
- Ensuring every piece of content in violation of our client’s terms of business is accurately identified and flagged for action in a timely manner.
The experience we are looking for:
- Fluent English – exceptional reading and writing skills
- Ability to work analytically within a problem-solving environment
- Team spirited with a positive attitude and business focus
- Ability to communicate with stakeholders at all levels
- Demonstrable ability to work to deadlines and target
- Strong attention to detail
- Tech savvy with an ability to work across multiple tools/web platforms at the same time
- Working hours:
Between 8am and 10pm Monday – Sunday. All applicants must be fully flexible between these hours
If this role sounds like to job for you, please send us your CV today and we will be in touch to discuss the role, and the world-class training we offer for it, in more detail.
Skills:
Attention to detail target driven Time Management Organised good typing skills
€26,000 per annum
Job Types: Full-time, Permanent
Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the Republic of Ireland. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Location:
Ireland, Dublin -SantryLanguage Requirements:
Time Type:
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