Coordinator Service I - Cashier
Job description
Serves as the main cashier at USU Blanding while balancing a diverse range of customer services and general support for the campus.
Responsibilities:- Provides excellent customer service as part of the front desk reception in the Blanding Campus.
- Serve as main cashier for USU Blanding and receipt, process and document any funds received at the campus per the cash handling policy & procedures.
- Maintains accuracy and confidentiality of student records in compliance with the Family Education Rights and Privacy Act (FERPA) regulations.
- May communicate daily with students, parents, staff, and/or faculty via email, phone, and in person.
- Assist with scanning and organizing student, scholarship and financial documents.
- In coordination with the Director of Housing & Dining, assist with the processing and tracking of housing and dining charges, including:
- Add meals plans and book/material funds to student cards
- Add dorm and meal plan charges to student account in Banner
- Process housing deposit receipts & refunds
- Manage and update dorm and dining master lists
- Provides information and coordinates with USU Blanding Business Manager with entries for the following:
- Motor Pool ledgers
- Motor Pool gas receipts.
- Dining Service ledgers & receipt scanning.
- PayPal Housing Deposits.
- May be required to complete Federal and/or State compliance training.
- Performs miscellaneous job-related duties as assigned.
- High school diploma/GED or aptitude is required.
- Skilled with computers and related software.
- Skilled with basic office equipment, including printers, copiers, and telephone systems.
- Good organizational skills.
- Strong verbal and written communication skills.
- Ability to handle sensitive and confidential business data and personal information.
- Excellent customer service skills.
- Communicating: Communicates effectively both verbally and in writing.
- Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
- Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
- Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
- Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
- Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
- Service Orientation: Actively seeks opportunities to help others.
- Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated or threatening.
- Resume (to be uploaded during the application process)
- Cover Letter (to be typed completed during the application process)
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.
USU Land Acknowledgment
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
updated 11/2022
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