Job description
Position Number 310890 Requisition Number B08277 Position Type Administrative Class Code 9335 Time-limited through N/A Type of Appointment Full-Time Faculty Position Sub-Type N/A Length of Appointment N/A Internal Recruitment? No Working Hours 8:00am - 5:00pm Department User Services Organization Information Technology Services Division ITS College N/A Approved Hiring Salary Range $52,000.00 to negotiable Pay Basis Annually Equal Opportunity
Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Gina Motes at g.motes@unf.edu.
In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives
The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
General Description / Primary Purpose
The IT Support Coordinator, under the direction of an AD or above, assists in the design, development and implementation of departmental processes and/or programs.
Essential Duties
Job Function
The IT Support Coordinator is responsible for coordinating and supporting the use of computer and information technology within the departments, colleges, or divisions that include, but are not limited to: Office of the President, Administration & Finance, Academic Affairs, Institutional Advancement and Student affairs as directed by the AD Technology Support 321290. Primary area of responsibility will be Hick’s Hall and Alumni Hall. The user base consists of faculty, staff, students, and non-University members accessing supported technology in the above referenced areas. Provides direct and overall computer support for assigned areas and consults frequently with other Information Technology Services staff to resolve technical issues affecting customers. Advises users regarding IT related hardware and software configurations prior to purchase. Participates in the configuration, planning, installations, and administration of local area networked computers. Maintains a detailed inventory of all IT equipment within supported area, ensures security in the maintenance and storage of all equipment, and compliance with software licenses. Provides oversight for interfacing with appropriate University Systems. Contacts appropriate vendors for quotes on new equipment and enhancements to existing system. Serves as the end-user contact for connecting with other support personnel and software vendors. Attends Information Technology Services and other department meetings as needed and serves as the technical liaison between the Information Technology Services department and customers. Performs other related duties as assigned by the Assistant Director Technology Support in Campus Technology Services.
Percentage Of Time
Posting Detail Information
Marginal Functions
Attends Information Technology Services staff meetings. Utilizes staff resources when situations require additional expertise. Serves on committees, task forces, and work groups that pertain to technology support, as assigned by the AD Technology Support 321290
Required Qualifications
A Master’s degree from a regionally accredited college or university in a directly related area of specialization; or a Bachelor’s degree from a regionally accredited college or university and two years of experience directly related to the job functions.
Faculty Position Required Qualifications
N/A
Departmental Requirements
Computer and other technology related software and hardware, client and network operating systems, local area networks, and enterprise (ERP) software.
Statement(s) of Understanding Definition
This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
Required Licensure or Certification
N/A
Machines/Equipment used regularly
Computer(s) with access to local area networks, applications software; utilities, word processing software; decision support/spreadsheet software; documentation; telephone; office.
Anticipated Start Date
04/17/2023
Job Posting Date
03/07/2023
Application Review Date
Application Deadline
Open Until Filled
Yes
Point of Contact Information
Gina Motes g.motes@unf.edu
Hiring Official
Courtney Chambers
Location if not Jacksonville
N/A
Special Instructions
Applicants must complete an online application, and include 3 references as requested on the online application, and upload supplemental documents, at
www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position.
Supplemental Documents:
Supplemental Documents:
- Resume
- Cover Letter/Letter of Interest
Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Gina Motes at g.motes@unf.edu.
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