Why we will love you

• Formal qualifications in Sales, Business Management, Marketing or equivalent
• Minimum 10 years of experience in Sales, Customer Experience/Support or similar and delivering results
• Minimum 5 years of experience in leading and influencing co-workers and teams
• Experience from retail, preferably home furnishing sector
• Experience in planning, driving output and measuring performance (business and people)
• Broad knowledge of IKEA concept, brand objectives, values and vision
• Broad knowledge of IKEA tools, processes and cycles
• Good knowledge of project and change management methods and tools as well as project management
• Broad knowledge of the end-to-end buyer journey in the IKEA multichannel reality and online customer behaviours
• Broad knowledge of operational plans and goals as well as follow up on KPIs
• Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points
• Broad knowledge about the local market environment, expectations from
• Motivated by the IKEA culture and values and the unique IKEA range
• Motivated by increasing customer value and thinking customer first
• Energized by driving business growth and contributing to overall success of IKEA through collaboration
• Passionate about understanding the behaviours of the many people, the local Life at Home and current Home Furnishing trends
• Motivated by finding new ways through co-creation with colleagues and other IKEA units

What you'll be doing day to day

To lead and act as “CEO of the Core Area”, optimizing sales, gross margin and profit within the Core Area to enable for extraordinary growth.

• Lead the Core Area team, taking an umbrella view across Home Furnishing Business Areas (HFBs) in the core area in question, driving sales and securing peak performance throughout the year
• Responsible to drive the Core Area Business through setting the direction based on a deep understanding of the local market needs from a consumer and range perspective using life at home as the base
• Accountable for defining the core area strategy (with business leaders) and enabling execution in all channels via Business Leaders
• Actively cooperate with all key stakeholders within Commercial and beyond to secure integration, common focus and to maximize impact (for example Customer, Digital, CFF (Customer Fulfilment), Communications, Sustainability, Business Navigation Operations & Finance, People & Culture)
• Actively cooperate with Range & Supply to provide local knowledge input
• Contribute to the integrated multichannel executions/output of the Core Area in order to contribute to the business goals to realize business opportunities
• Supervise the performance of sales, profit and gross margin in the Core Area to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year. Act on deviations and opportunities
• Take lead in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA
• Actively cooperate with Group Core Area Leader regarding commercial and HF&RD solutions, as well as the HFB managers in IKEA of Sweden regarding range & supply
• Take lead in working on sustainability initiatives within selling through ensuring sustainability priorities are reflected across offering (e.g. Energy Efficient Lighting)

Together as a Team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Apply now!

The salary range for this role is $111,172 - $165,326