Job description
Intelligize™ is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance and transactional professionals.
Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients.
Headquartered in the New York, NY metro area, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law, accounting and consulting firms.
In 2016, Intelligize became a wholly owned subsidiary of LexisNexis®, a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets.
Intelligize is currently looking to hire a self-motivated and dedicated Customer Support Research Analyst to support a variety of securities related activities.
Description:
- Performs or supports a variety of securities-related activities that do not require a law degree, including legal or factual research, document analysis, regulatory citation checking and product support
Skills and Requirements needed:
- Assist customers in navigating and performing research tasks within the Intelligize platform.
- Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts of U.S. securities regulations and supporting customers
- Receives instruction, guidance and direction from others
- Familiarity with basic computer skills. Experience in email, MS Word, Excel, Powerpoint or equivalents
Recommended Skills:
- Functional Knowledge: Requires conceptual knowledge of theories, practices and procedures of U.S. securities regulations.
- Customer Service: Prior experience supporting customers
- Business Expertise: Applies general knowledge of business developed through education or past experience
- Leadership: No supervisory responsibilities; accountable for own contribution. Entry level.
- Problem Solving: Solves routine problems using existing procedures and standard practices
- Impact: Works within standardized procedures and practices to achieve objectives and meet deadlines
- Interpersonal Skills: Exchanges straightforward information, asks questions and checks for understanding. Effectively communicates with customers and colleagues.
- Flexibility: Have the flexibility to work on a rotational basis on weekends as well as extra hours as and when needed (overtime will be paid)
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
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