Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.

Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.

We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.

We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Credit Controller to support Musgrave Wholesale Partners and our La Rousse Foods business within our credit control function.This is a 4 day week role. Hybrid working will apply.

Key responsibilities include but not limited to:

• Responsible for implementing company policy on credit control
• Responsible for ensuring that customers adhere to their agreed payment terms
• Employing collection techniques as appropriate, including letters, phone calls and stop lists
• Phone customers daily regarding overdue payments
• Process credit applications and set up once approved
• Handle all customer queries re credit control issues
• Prepare monthly aged debt report for CM, highlighting any high- risk customers along with recommendations re collections
• Prepare monthly ag debt reports for Sales Team highlighting any high-risk customers, recommendations along with support required
• Returned payments updated on to the system and pursued daily
• Dealing with customer queries and the supply of PODs and copy invoices as requested
• Debtors’ policy procedures to be followed on all overdue balances
• Ensure that accounts with unpaid cheque or direct debits are put on credit stop until issues are resolved to our satisfaction
• Ensure Atradius is managed in line with agreed terms

Musgrave is an equal opportunities employer.

We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

The ideal candidate will have:

• At least five years’ Credit Control experience working within a Credit Control/ Administration environment

Essential Skills

• Strong IT skills
• Excellent communication, interpersonal and influencing skills

• Excellent business acumen and numerical ability
• Excellent communication and interpersonal skills with confidence to liaise with customers and colleagues
• Excellent planning, organization and prioritization skills
• Ability to work on own initiative and engage fully with cross functional teams
• Strong customer focus
• Highly systems oriented and literate
• Deadline focused with the ability to prioritize tasks