Job description
Position: Per Diem Hotline Workers
Hours: Weekends/ Holidays/Evening/Overnight/ Various shifts/Flexible Work Schedule 8am-4pm / 4pm-12am/12am-8am shifts
Job Description: Responsible for total operation of the hotline and shelter on weekends and holidays or as needed for Day/Evening or Overnight shifts
Responsibilities:
- Answer 24 hour hotline and provide appropriate service or referral
- Admit clients to shelter, assign rooms and provide personal items
- Complete all admission paperwork
- Assure security of facility at all times
- Complete shift check list before end of shift
- Record all occurrences, admissions and hotline calls for next shift personnel
- Enforce all shelter guidelines and regulations
- Mediate client disputes in a non-threatening manner
- Respond to clients' needs in appropriate manner
- Provide support counseling as needed
- Accept donations delivered to facility during off hours
- Order meals on appropriate shift
- Other responsibilities as assigned
Qualifications:
- High School Diploma
- 2 years experience working in a shelter preferred
- Must have knowledge of the dynamics of Domestic Violence
- 40 hour Domestic Violence training certificate required or completed within 6 months
- Bi-lingual English/Spanish strongly preferred
- Good communication skills and ability to work cooperatively and independently
RWJBarnabas Health is an
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