Job description

Must-haves

• High School Diploma or GED
• Proficiency in Microsoft Office programs (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication skills
• Ability to work well under pressure
• Strong attention to detail

Plusses

• SAP experience
• Bachelor's Degree
• Consumer Package Goods (CPG) Industry experience and/or knowledge

Day-to-Day

Insight Global is looking for a Customer Experience Specialist in the Tampa, FL area who will be responsible for providing customer service to internal and external customers ensuring that every customer's order is shipped out and complete on time. Responsibilities include running various reports and analysis within SAP, communicating with customers regarding their orders, collaborating with other internal departments to ensure order accuracy and timeliness, scheduling dock appointments with the Transportation Department, and other duties as required. Once fully trained, this person will have the option to work one day per week REMOTE.

Job Types: Full-time, Contract

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Tampa, FL 33614: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Logistics: 2 years (Required)
• Order management system: 2 years (Required)
• SAP: 1 year (Preferred)

Work Location: Hybrid remote in Tampa, FL 33614

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