Job description

Customer Service Representative/Cashier

Silverton Pharmacy is seeking a upbeat, energetic employee for our USPS Postal office inside our Store.

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Cashiers are responsible for maintaining positive impressions for the companies they work for. Examples of Cashier duties and responsibilities include:

• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change
• Answer customer questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment

Cashier skills and qualifications

A successful Cashier candidate will have various skills and qualifications to perform the required duties. Examples of Cashier skills and qualifications include:

• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping customers
• Customer-service skills
• Ability to stand for long periods of time
• Ability to lift up to 50 pounds
• Excellent verbal communication
• Ability to work in a fast-paced, stressful environment
• Attention to detail
• Knowledge of point-of-sale systems

Job Type: Part-time

Pay: From $14.25 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
To keep employees safe we use plastic shields to protect employees at customer contact points. Masks, Face Shields, Hand Sanitizers, Cleaning Products are provided to each employee at every shift. Hourly cleaning of the store happens to protect staff

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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