• High School Diploma or equivalent required.
• 1-2 years prior Customer Service experience.
• General knowledge of computer software use and navigating through screens and/or applications.
• Ability to collaborate and to work unsupervised.
• Physical demands include ability to lift to 25 pounds with or without reasonable accommodations, bending, kneeling (e.g. picking up towels, restacking weights, moving patio furniture and equipment as needed, water testing, sweeping, taking out the trash), regular walking through all areas of the Clubhouse.

• Greet Members, Guests and Visitors with the highest level of respect, courtesy and hospitality.
• Perform new Member Orientation: obtain and enter all required Member information into the Clubhouse database, provide the Clubhouse Rules & Regulations Document and provide a tour of the facility.
• Address basic questions about the Clubhouse.
• Process daily petty cash.
• Document and escalate incidents and rule violations as needed.
• Ensure the Member Service Desk and all areas of the Clubhouse are routinely maintained to the highest appearance standards.
• Complete assigned Daily Clubhouse Checklist items to ensure the Clubhouse is properly opened, maintained and closed per shift responsibilities.
• Ensure supplies available to those visiting the Clubhouse are always stocked and neatly displayed.

Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 550 communities in seven states and are continuing to grow while servicing our communities with our HOAMCO integrity and expertise.