Job description
Customer service representative
Starting part-time during the training 10am to 4pm), if the performance is good, it will be full-time. Schedule is Monday through Friday 8am to 4:30pm.
Duties and Responsibilities:
- Acknowledge, enter, and process customer purchase orders.
- Answering customer phone calls
- Maintain and update customer database.
- Respond to customer and sales team inquiries via phone, email, directing them to the appropriate contact, as necessary.
Skills:
- Excellent written and verbal communication skills.
- High level of organization, time management, attention to detail, follow up skills, ability to multi-task.
- Computer system: Microsoft Office Outlook, QuickBooks
- Demonstrated success in problem solving and conflict resolution.
- Proven ability to work independently and as part of a team.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Cerritos, CA 90703: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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