Job description

Opening Available for Customer Service Representative!

Robert Half has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Non-Profit industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the Brooklyn, New York Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary engagement.

What you get to do every day

• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Receive and send written business correspondence
• Offer friendly, accurate customer service in a timely fashion
• Organize and route incoming telephone calls
• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Excellent customer service and office administrative skills
• Proficient with computers and technology platforms
• Critical thinking, problem solving, ability to work independently
• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
• Upbeat, positive attitude and an approach to work rooted in professionalism
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• Ability to communicate verbally and in writing effectively throughout all levels of the company
• Solid understanding of Microsoft Excel
• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
• Proficiency with Microsoft Office required

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .

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