Job description

Job Functions:

Inputting work orders received into the Filemaker system

· Inputting import, export, and reposition work orders

· Updating order statuses in Filemaker (PN and APT status)

· Verifying work order information such as rates, accessorial (additional) charges, and storage charges

· Scheduling pre-pull of loads in the system for dispatch

· Coordinating appointments with dispatch

· Accept loads and update customer websites

Tracing containers on the rail/port websites

· Using rail websites (CN, CSX, NS, CP, KCS, BNSF, UP) to track container locations and arrival times

· Using port websites to monitor vessel arrivals, identifying when containers are grounded and released

· Update last free day (LFD) once containers have arrived

Following up with customers on deliveries, last free day, earliest return date, and cut-off times

· Confirming and scheduling delivery times with the consignee

· Coordinating pick-up numbers and loading times with the shipper

Generating rates for customers and broker carriers

· Quoting rates plus additional charges (fuel, detention, chassis, and chassis split)

· Ensuring weight of the loads are legal and if carrying Hazmat material

Problem-solving and analyzing customer problems

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Kansas City, MO: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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