Job description

CUSTOMER SERVICE - SWEDISH (remote working in Ireland)

About Your New Employer

• My client is an Airline company and I am helping them to recruit for a number of Customer Service Agents with fluency in Swedish. This role is fully remote working position here in Ireland and training is provided

About Your New Job as a Customer Service Agent

• You will log and diagnose customer issues on all products and applications.
• You will provide the customer with solutions through gathering information, trouble shooting and problem research
• Escalate and management of calls according to required standards of the company

What Skills You Need

• Fluent Swedish and English
• Excellent customer service, telephone, oral and written skills.
• 6 months + call centre experience desirable

What’s on Offer

• Excellent salary and benefits to include Healthcare, Discount Scheme, Bike to Work Scheme and relocation assistance.
• Fully remote working here in Ireland.

Job Types: Full-time, Permanent

Salary: From €28,000.00 per year

Benefits:

• Bike to work scheme
• Private medical insurance
• Relocation assistance
• Work from home

Schedule:

• 12 hour shift
• 8 hour shift
• Weekend availability

Experience:

• customer service: 1 year (required)

Language:

• Swedish (required)

Reference ID: SM2003

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