Job description

Our client in West Deptford, New Jersey is seeking a Customer Resource Planning Specialist to join their team. This is a Full-Time position, Monday through Friday, between the hours of 8:00 am and 6:00 pm. This position offers $20.00 - $26.00 per hour based on experience. This is a Temp to Hire position, but could be DIRECT HIRE (not contract to hire) for the right candidate.

Those interested will be required to register with J & J Staffing Resources. To begin your application, please copy and paste the link below into your web browser: https://hrcenter.ontempworks.com/en/JJStaff

Your responsibilities would include:

• Manages open service related activities on a daily basis to maintain timely delivery and activity completion.
• Maintains ETA's and updates on customer’s vendor managed software systems.
• Creates and tracks service related activities.
• Ensures all service related activities are maintained accurately in Field Service Edge and SAP for reliable revenue tracking and pipeline analysis.
• Ensures materials have shipped to meet scheduled installation dates.
• Verifies and updates ETA's as required for customer communication.
• Accurately creates and manages vendor purchase orders to ensure vendor invoices are within payment tolerances and processed in a timely manner.
• Generates reports and provides status updates as required for service management and customers.
• Communicates professionally and responsibly with internal and external service resources, company representatives and customers.
• Works seamlessly with the Customer Service Program Managers, Customer Account Specialists and Field Service Region Managers.

Skills and Qualifications:

• High School Diploma or equivalent.
• Some Call Center/Scheduling or Customer Service related experience.
• Excellent typing/data entry skills and the ability to work in varied computer programs.
• Excellent verbal and written communication skills.
• Ability to work in a Call Center phone & electronic queue environment.
• Ability to effectively perform in a fast-paced and deadline driven environment.
• Attention to detail, strong follow up skills; and proven ability to produce quality work.
• Analytical experience a plus

If you have previously registered with us, please call our office at 856-751-5050 so that we can update your information with you.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands or candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer Service and Call Center: 2 years (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.