With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Primary Function/General Purpose of Position

Provides good help to our practices, patients, and community, by ensuring quality documents are found properly and quickly for continuity of patient care. Also, maintaining standards of Enterprise Connect Care and BSMG policy to ensure ease of retrieval of such information by providers and staff across BSHSI.

Employment Qualifications

• 3 years’ experience in a medical setting preferred.

• Working knowledge of medical record format and content of patient records. Knowledge to comprehend, review records, read physician documentation, and verify patient identification.

• Good interpersonal skills and ability to communicate with practice managers and other medical group staff/ leadership in a positive manner.

• Work requires a high level of accuracy with the ability to concentrate on detailed information for extended periods of time.

• Prior experience with an electronic medical record required. EPIC EMR knowledge preferred.

• Ability to work independently, self-motivate, and stay organized to meet departmental quality and productivity goals, while having a team centered approach to ensure that the department thrives appropriately.

Essential Job Functions

• Reviews and prioritize records electronically via Proficient and/or courier to facilitate an efficient and effective workflow.

• Enters and/or updates Health Maintenance information to ensure compliance data is available and to enable reporting on key measures.

• Proofs completed scans/imports on a daily basis to ensure the integrity and quality of documentation entered.

• Preps and scans documents from external sources into correct chart location for providers and other clinical users.

• Scans documents into the electronic health record utilizing the Enterprise CC and BSMG protocols.

• Identifies and scans documents with proper level, document type and description to ensure ease of retrieval by providers/staff across BSHSI.

• Maintains departmental defined quality audit scores and productivity levels.

• Monitors and problems solves as necessary on issues such as invalid or missing patient information in order to ensure a complete and accurate record.

• Maintains timely monitoring and distribution of documents into the correct proficient queues as set forth in standard operating procedures.

• Imports and Exports documents correctly from proficient to Epic according to guidelines of quality set forth in the department.

• Maintains a positive working relationship with appropriate BSMG practice personnel to ensure open communication relative to Centralized Scanning.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com