Data Steward

Full Time
San Francisco, CA 94111
Posted
Job description
Title: Data Steward
Office Location: San Francisco, CA 94111
Work Location: On Site
Terms: Long-term contract

Job Description

Working in a professional team environment, the Data Steward will be responsible for identifying and resolving client data quality items. This person will help to research, investigate, and remediate data quality cases. The Data Steward will work to ensure that systems are updated as needed or processes are identified and implemented to ensure high-quality client data.

The position requires a strong work ethic, flexibility, and the ability to remain accurate and focused while performing complex, yet repetitive data analysis and entry. This is a high-volume, accuracy-oriented environment working under strict time constraints. Primary duties include maintaining high-quality work standards and meeting productivity goals in a fast-paced environment.


What you'll do as a Data Steward:
  • Manage the identification and resolution of client data quality issues daily.
  • Work with internal operations teams to identify the most accurate and consistent data standards, and ensure these standards are followed in data entry.
  • Identify and report common data quality trends and identify processes to improve overall data quality.
  • Lead the ongoing management and development of client data quality identification and workflow tools.
  • Use internal systems to research client data and enter accurate data into various data entry screens and systems of record.
  • Work with internal client-facing teams to gather complete client data profiles
  • Work with data in Excel and other tools to identify common data trends and potential data enhancements.
  • Perform light database reporting and analysis using SQL or other tools.
  • Meet internal/external service level standards (i.e., queue processing SLAs, quality/accuracy & productivity goals, etc.).
  • Perform other duties and responsibilities as required or assigned by the supervisor.
  • Communicate effectively using different media at multiple levels of the organization and across organizational boundaries.

Responsibilities include:
1) adhering to and complying with the applicable, federal, and state laws, regulations, and guidance, including those related to Anti-Money Laundering (i.e., Bank Secrecy Act, US PATRIOT Act, etc.)
2) adhering to Bank policies and procedures,
3) completing required training,
4) identifying and reporting suspicious activity to the AML Officer, and
5) knowing and verifying the identity of any customer(s) that enters a relationship with the Bank.

Mandatory Skills:
  • Must have a minimum of 2 years of banking experience, preferably opening, or auditing new accounts
  • Ability to work independently and be self-directed while being a strong team player
  • Strong analytical skills with the ability to organize and analyze significant amounts of information with attention to detail and accuracy
  • Strong Excel data analysis skills
  • Working knowledge of MS Word and Outlook
  • End user working knowledge of OnBase, and/or Total+ is a plus
  • Adept at queries, report writing, and presenting findings is a plus
  • Proven high level of accuracy in data entry
  • Excellent written and oral communication skills and the ability to clearly define projects, objectives, goals, schedules, and assignments.
  • Ability to work effectively with business personnel at all levels.
  • Must exercise a reasonable amount of independent judgment under a minimum of supervision.
  • Requires strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies and procedures, and maintain superior customer service with all users.
  • Ability to diplomatically advocate for data management best practices and standards. Job Demands:
  • Vision must be sufficient to read data reports, manuals, and computer screens.
  • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
  • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
  • Position involves sitting most of the time but, may involve walking or standing for brief periods of time.

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