Job description
Join our award winning team
Applicants please note the following:
Main Purpose of the Job:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.
Relevant Skills/Experience:
- Excellent communication skills;
- Ability to engage with and prioritise customer needs;
- Accuracy, attention to detail, organised and flexible;
- Ability to use own initiative and work as part of a team in a fast-paced environment;
- Previous customer service & retail experience is an advantage.
- Must be willing to work early mornings
Main Duties:
- Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours;
- Keep up-to-date with the offers, promotion and product ranges in Store;
- Offer advice, information and make personal recommendations to customers where relevant;
- Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience;
- Deal with all customer queries and complaints politely, professionally and consistent with store policy;
- Ensure you understand and comply with all company hygiene, HACCP (if relevant) and food safety procedures;
- Adhere to all Store rules, policies and procedures at all time;
- Be familiar and comply with all Health & Safety regulations particularly those pertaining to your role and to report any breaches to store management;
- Full clean drivers licence
Job Types: Full-time, Part-time, Permanent
Salary: €21,000.00-€41,075.74 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Little Island, Little Island, CO. Cork T45FK75: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (preferred)
- Full driving licence (preferred)
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