Job description

We are a private practice in Southwest Austin that provides the highest quality periodontal and dental implant care with state-of-the-art technology, top notch biologics and an excellent patient experience. We take great pride in delivering ethical, patient-centered and compassionate specialized care.

You can expect a relaxed environment in a modern top floor office over-looking the hills. Our group is small, yet growing and seeking team players that value commitment and autonomy. The office is open 4 days a week with alternating 4 day weekends, and off early on Fridays. We have a weekly Doordash lunch fund, breakroom snacks, birthday celebrations, holiday lunches and team social outings. We offer competitive pay, benefits, and will be integrating a goal-based bonus system.

We are seeking an experienced, passionate, hardworking administrative assistant to join our team. The ideal front office candidate is outgoing, caring, dependable and professional with strong customer service skills and competence in using an electronic dental record/billing software (Eaglesoft experience a plus).

Our office is looking for someone who wants to be a part of a supportive dental family; someone that understands the importance of commitment, hard work and being a team player. The ideal candidate is a quick leaner who thrives with responsible autonomy in a team environment.

General Tasks/Skills
- File claims and follow up on claim status
- Manage emails with patient referrals and website contact messages
- Send and verify new patient paperwork is completed before appointments
- Verify insurance for new patients and enter into electronic record
- Communicate with referring offices on radiographs and other information needed
- Schedule new and current patient exams, hygiene appointments, and surgeries
- Assist in filling openings in schedule and help create productive treatment days
- Greet patients, check them in and assist with taking payment
- Answer phones with great customer service
- Transfer information from doctor notes to letter templates to email to referring doctors
- Marketing visits to referring offices to drop off snacks/goodies and referral cards
- Good organization skills and multitasking is important
- Experience with Carestack or Eaglesoft is a plus
- Cross-trained is not required but a plus

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• Day shift
• No nights
• No weekends

Application Question(s):

• Do you have experience with Eaglesoft (front office)?
• Do you have experience with filing dental insurance claims?
• Do you have good customer service experience?
• Do you have experience in a periodontal or oral surgery office?
• Are you able to commute to West Lake Hills in West Austin?
• This is NOT a remote position. Are you prepared to work in-office?

Experience:

• Front desk: 3 years (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Registered Dental Assistant (Preferred)

Work Location: In person

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