Our team is seeking an experienced, compassionate front office administrator/receptionist with strong customer service, organization, and communication skills. The applicant will be able to switch tasks quickly and be able to handle multiple workstreams at once.

Required qualifications:

• At least 1-year prior dental office experience is required
• Verifying insurance eligibility and benefits
• Inputting insurance and patient payments
• Aging Insurance Reports
• Following up on non-paid insurance claims
• Processing and sending of monthly account billing statements
• Manage past due accounts receivables
• Greeting patients, answering telephones, scheduling, and confirming appointments
• Assist new patients in filling out the registration form
• Review patient's forms/questionnaire and input in the computer
• Responsible for insurance verifications and accurate communications to staff and patients regarding the insurance coverage.
• Answering patient's billing questions
• Entering patient's information and health history into Dentrix under the correct provider they are seeing and accurate insurance information and breakdown if necessary
• Scan all patients' forms into Dentrix
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the Practice
• Prepare end of the day reports accordingly to your day allotted
• Assist with Day end Reports
• Other duties may be assigned

Preferred Qualifications:

• Highly motivated and organized
• Must possess excellent written and verbal communication skills
• Maintain productivity in a high volume multi tasked environment
• High school diploma or equivalent
• Outstanding positive attitude and demeanor
• Strong interpersonal and relationship building skills
• Knowledge of all company policies and rules
• Ability to multi-task and work in a fast paced environment